Nasir Shaikh Email & Phone Number

Karachi, Pk

- Responsible for end-to-end implementations and deliveries of cards & digital payments projects.- Strategized digitally to create digital products for better customer experience and on-boarding.- Leaded a team of 6 digital enablers for cards & payment systems verticals and its products deliveries.- Collaborated effectively with cross-functional teams (UX/UI, tech) for systems integrations & product releases.- Steered & managed day-to-day products release & projects activities of payments system & digital products.

- Worked as Technical Product Manager for Digital Projects, TSYS Cards & Payments System (Iss & Acq).- Collaborated effectively with cross-functional teams for systems integrations with banking systems.- Performed integrations with other banking systems using APIs for digital and payments projects.- Steered & managed day-to-day products release activities of payments system projects (Issuing & Acq)- Analyzed business requirements and translate them into user stories and meaningful systems and products.- Worked with technical, agile (SCRUM Team, product owner) & software development teams to elicit, document & analyze systems’ requirements & implement payments systems projects timely (Iterative).

Dubai, United Arab Emirates

- Managed e-payments & digital channels projects (CDM, e-banking, IVR, SMS).- Worked with technical & business stakeholders to formulate, document technical & business requirements.- Followed change management process for deployment of projects and changes in production system.- Devised detail projects plan for tracking of projects progress – EPM.

New Zealand

Job Search Visa – New Zealand

Karachi, Pakistan

- Steered & managed day-to-day projects activities of cards and payments system.- Collaborated effectively with teams using Office 365- Administered, managed & provided technical support for country-wide POS infrastructure (NACs), payments switch, payment gateway, merchant & e-commerce acquiring, payment applications- Coordinated with business and technical stakeholders to elicit, document & analyse requirements- Analysed & resolved technical issues by critically analysing things & performed data elements analysis using ISO 8583 messaging. Analyzed online system traces and logs- Monitored, administered and resolve technical issues of Fraud Guard System- Worked closely with technical, agile (SCRUM Team, product owner) & software development teams to elicit, document & analyze systems’ requirements & delivered sprints timely (Iterative)- Created user stories in a Scrum environment as per technical and business requirements- Conducted & completed certifications with VISA, MasterCard & Payments System Vendor - Prepared technical & business processes documentation and project tracking sheets- Developed & designed payment systems analytics, reports & dashboards using Oracle BI tool- Conducted & arranged user acceptance testing (UAT) with the cards operations and business teams- Delivered training to team of business analysts- Assisted team lead in understanding business requirements, technical & functional specifications

- Headed the team of infrastructure - Deployed systems and ICT infrastructure projects- Managed technical support team staff

Karachi, Pakistan

- Gathered requirements & documented related to OPEN ERP project from various stakeholders- Planned and executed the tasks and activities related to OPEN ERP project- Maintained & managed ERP database (SQL Server)- Managed technical support team staff- Supervised day-to-day project activities and operations of IT department

Karachi

- Steered day-to-day activities and operations of IT- Administered domain controllers, applications servers, VMware infra & anti-virus enterprise server- Assisted system administrator for maintenance of production as well as DR sites- Supervised technical support team staff

Karachi, Pakistan

- Implemented Oracle based Financial ERP (BackConnect) & provided post-implementation support- Elicited, gathered & documented requirements related to ERP project from stakeholders- Managed ERP system. Tested & implemented new releases from the vendor and performed gap analysis- Prepared technical & business processes documentation- Provided the infrastructure and applications technical support & resolved technical issues- Implemented, administered & managed Citrix XenServers, VMware, applications servers, Exchange Server, Windows 2003/2008 servers, domain controllers, Oracle database- Collaborated with cross-functional teams & business & technical stakeholders in IT projects activities- Extracted data by writing SQL script from Oracle database as per business requirements- Managed IT & Data Centre Operations of Head Office

Karachi, Pakistan

- Developed & deployed IVR system- Designed IVR user interfaces and developed intranet web portal- Conducted system analysis & design- Analyzed & gathered software requirements (SRS Documentation)

Karachi, Pakistan

- Deployed & managed the IT infrastructure, operations & various applications on Windows platform- Installed, configured and maintained domain controller- Investigated & resolved technical issues

Master Of Information Technology Management

Activities and Societies: Sydney Talent

Master Of Science, Computer Software Engineering

Bachelor Of Computer Science, Computer Science