Nick Starr Email & Phone Number

Framingham, Massachusetts, US

At Lifeline, our success has been due to the efficiency of our mission critical processes. As an IT Service Manager, in this role, I maintain and grow this standard, drawing on my experience in the industry to oversee daily activities. To be successful I have to show a sharp business mind and manage multiple departments toward maximum productivity. I have.

Amsterdam, Noord-Holland, NL

• Senior Manager of Infrastructure is responsible for the management of cloud based and physical data center, strategic vision, processes and methods. Responsibilities include management of DevOps (3 teams that include.
• 24x7x365 support data center operations consisting of approximately 900+ servers/instances
• Procurement of development and testing hardware, as well as vendor negotiations
• Manage local and remote personnel within the US, India, Ukraine, Brazil, as well as remote contractors
• Disaster recovery, high availability, and backup
• Annual budgeting and assessing future needs of the organization

Alpharetta, GA, US

• Director of Technical Operations is responsible for the management of cloud based and physical data center strategic vision, processes and methods. Responsible for the teams that develop tools and automation for the.
• 24x7x365 support data center operations consisting of approximately 900+ servers
• Procurement of development and testing hardware, as well as vendor negotiations
• Manage local and remote personnel within the US, UK, as well as remote contractors
• Disaster recovery, high availability, and backup
• Securing all systems

Franklin, TN, US

DevOps managerM*Modal is the leading provider of interactive clinical documentation and Speech and Natural Language Understanding technology, as well as medical transcription, narrative capture and support services.Responsibility for production application deployment of SaaS based products. Managed development, QA, and lab systems, procurement.

New York, NY, US

Managing IT operations for products such as VeriFone’s PAYware ®, a suite of software products. PAYware enables merchants, financial institutions and service providers to take a single-source approach to managing their electronic payment architecture and driving new revenue.Responsibilities included management and monitoring of critical payment systems.

• Development Lab ManagerManager of Quality Assurance and Development lab. Responsible for provisioning of equipment, maintenance, communications, servers, switches, firewalls, routers and general infrastructure.
• 24x7 operations of worldwide development and testing lab consisting of approximately 300+ servers running Windows Server, Red Hat Linux, VMware, and F5 platforms/technologies
• Act as mentor and subject matter expert on matters that cover IT and SCM best practices
• Design, configuration, and management of network, Cisco routers, Cisco ASA security devices, HP and Cisco switches, SAN, HVAC, fire suppression, and auxiliary Liebert and Cummins power systems.
• Procurement of development and testing hardware, as well as vendor negotiations
• Evaluation, recommendation, and selection of software development tools

Atlanta, Georgia, US

• Key contributions
• Staged the deployment of Vital Records System Project (a system to store birth records). Staging consisted of with smoke testing and load testing. Identified bottlenecks within the various tiers not seen in the initial.
• Build out of Advanced Windows Environment (AWE) using Windows Server 2003 Active Directory, Windows NLB and clustering technology, mainframe connectivity, storage using EMC SAN and Brocade fibre channel switch fabric
• On time deployment of Constituent Services Portal Project while utilizing data center governance SDLC best practices
• Deployed virtual environments hosting older systems as well as for consolidation needs
• Server imaging management infrastructure design. Deployed new environments with automation techniques, minimizing time and staff needed for such actionsResponsibilities

• ResponsibilitiesSales, technology expertise, business development, business operations Key accomplishmentsAtlanta Medical Center - Atlanta, GA
• Contract development of an application to facilitate insurance claims and medical procedures performed. Application was delivered and transitioned on time, with proper documentation.Siemens Energy and Automation.
• Microsoft Project Server implementation
• General Systems Engineering on Windows Server 2000 and 2003CM/IT- Alpharetta, GA
• Developed a custom sales training web application using Microsoft Active Server Pages (ASP) for the Tarkett Group, a 7000 employee company with over 1.3 billion euros in net sales for 2003. This web application.
• Systems and network troubleshooting Falcon Solutions (Electronic Chip Brokerage)- Alpharetta, GA

US

• Key contributions
• Rational Analyst Studio installation, implementation, and support.
• Custom internal applications supporting the software change management methodolgy and various tool sets.
• Custom integration developed to support the development process using web based technologies and IBM/Rational APIsResponsibilities
• Contribute to the development of and communicate development processes as per the Rational Unified Process (RUP) for all development centers on three continents
• Deploy, configure, and maintain tools that support the defined methodology

Contracted with Tenet Healthcare to help migrate various systems from prior hospital system. Accomplished with custom coding, networking, and systems support. Converted to employee after 6 month contract.

• ResponsibilitiesSales, technology expertise, business development, business operationsKey accomplishments
• Shoestring start-up of an IT consulting firm
• Doubled revenue for three consecutive years
• Negotiated and secured a long term support contract with Tenet Healthcare, a major healthcare provider, for the duration of their systems conversions. Contract duration was just under 2 years in duration.
• Sold business and assets before move to Atlanta area (moved to be closer to family and to raise my own family)
• Established working relationship with Perot Systems, a Fortune 1000 company