Nathaniel S. Email & Phone Number

Charleston, Sc, Us

• Key figure in standing up new 14 CFR 135 air carrier, focusing on brand strategy, organizational structural development, and quality-focused holistic safety standards implementation.• Conducts and oversees charter sales for CAPITAL JETS aircraft fleet to the air charter community• Utilizes best efforts, industry knowledge, experience and creativity to enhance the Pioneer Jets schedule and maximize revenues while minimizing positioning time• Works with operations & accounting to reduce costs by negotiating preferred fuel prices, reduced FBO fees, and international flight planning costs• Analyzes quantitative seasonal data to develop into strategic action plans.• Instrumental in award of NBAA Sustainable Flight Department accreditation and creation of climate resilience policies• Conducts & oversees the training process of on-boarding team members

Chesterfield, Mo, Us

• Maximized sales opportunities of charter client fleet through customer & broker networking• Utilized extensive knowledge of aircraft performance capabilities & Federal Aviation Regulations (FAR’s) to provide aggressively competitive appraisals• Analyzed operational factors and restrictions that may affect the successful completion of a flight during the initial quoting phase, such as: weather, runway capacity, aircraft performance, airport hours, crew duty, etc.• Coordinated daily with crews on all-encompassing details of upcoming flights• Oversaw status of all planned/in-progress flights from point of origin to ultimate destination• Ensured client's needs are met, and exceeded, in a seamlessly tailored fashionable • Worked with maintenance team to anticipate & minimize potential impacts to operations.

Fort Lauderdale, Florida, Us

• Identified, nurtured, and closed new business relationships by selling and managing private charter trips• Quoted trips for exclusive clients by presenting tailored solutions to clients• Booked trips with operators and secures payment arrangements with clients• Intimately familiar with private aviation industry trends and patterns• Coordinated specific requests with JetSmarter Client Services & Flight Support for an ultimate JS experience

Fort Lauderdale, Fl, Us

• Responsible for assigning, negotiating, & contracting aircraft within JetSmarter's preferred network.• Monitored real-time availability, industry trends, aircraft quality, and market consistency.• Negotiated and secured $2.3 million in private aircraft contracts during tenure• Trained in aircraft performance/limitations, pricing negotiation, crew duty restrictions, international permit requirements and weather constraints.• Developed and maintains B2B relationships

Fort Lauderdale, Fl, Us

• Responsible for the development of the Client Services department• Delegated responsibilities to Client Services Lead and Client Services Specialists• Implemented & evaluated areas of improvement within business workflows• Collaborated regularly with management & executive team in process improvement• Coordinated flight initiation, travel-related, in-flight, and on the ground services befitting a luxury service• Performed daily duties within the Client Services team

Fort Lauderdale, Fl, Us

• Served on an elite 3-member team as key point-of-contact, overseeing a $30M portfolio of the Company's ultra-premium membership product reserved for top 0.5% of members.• Ensured member satisfaction across all aspects of the JetSmarter Sophisticated membership experience.• Conducted introductory membership familiarization calls, coordinated flights for VIP members, assisted in organizing JetSmarter events, and scheduled lifestyles benefits upon request.• Worked across multiple JetSmarter organizational levels to put into motion the requests of private charter clients• Instrumental in shaping and disseminating company-wide policy facilitating creation of new teams & procedures.

Fort Lauderdale, Fl, Us

• Coordinated aircraft movements with domestic and international destinations to support client’s travel schedule• Communicated directly with Operators to coordinate all JetSmarter JetShuttle flights and helicopter operations• Participated in active flight following• Interfaced directly with clients to ensure extraordinary requests are met in a timely fashion• Efficiently resolved live issues with on-ground team

• Coordinated the Florida Aviation Academy’s daily operation of aviation equipment and personnel with flight staff and senior leadership.• Developed daily schedules based on flight staff inputs for specific student program requirements• Acted as initial contact for prospective students and determined appropriate programs based on student needs• Fluency in compiling, evaluating, reviewing, and ensuring accuracy of GIS software• Tracked performance related metrics of aviation resources and collaborated with maintenance ensuring continuity of flight operations• Dispatched to ferry personnel and aviation related equipment across the state of Florida

Randolph Afb, Tx, Us

• Performed maintenance, operational, and functional checks on 88 F-16C/D Fighting Falcon fuel systems, subsystems and components totaling over $2.3 billion in assets• Investigated myriad technical anomalies using highly sensitive measurement equipment items• Performed confined space entry procedures to accomplish in-tank and corrosion preventative maintenance• Tasked with the day-to-day scheduling of fuel shop personnel to guarantee adequate coverage for all on-going maintenance actions as well as stand-by crews for emergency responses.• Acted as first responder to emergency aircraft emergency power unit system activations