Tom Burch Email & Phone Number

- Recruited, interviewed and staffed Retail Locations with world class management/O.D. teams; developed manpower plans which ensured present and future staffing needs were met.- Created an environment which encouraged and fostered the development of managers and associates; provided challenging assignments and opportunities for management development.- Continuously drove the business by analyzing key financial data and customer satisfaction data; communicated trends, set aggressive goals and provided frequent feedback and support.- Exemplified the company's vision, mission and core values; celebrated wins; led by example at all times.- Addressed performance issues in a timely and constructive manner through timely coaching, training, performance evaluation and/or performance counseling.- Ensured consistent compliance to all Company best practices such as training programs, operational issues, safety guidelines and all policies and procedures.- Kept abreast of competitive activity within the marketplace and informed the group management team of new developments which could impact the business.- Coordinated and developed teamwork within store locations as well as between field and Home Office associates; promoted good, sound relations with my O.D. partners.Specialties: KNOWLEDGE AND SKILLS:• Organizational skills• Strong oral and written communication skills• Team building and management skills• Analytical and computer skills• Interpersonal skills• Sound judgment in decision making

Listed skills include Stores, Coaching, Training, and Retail.

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  Brigham Young University