Nihla Rifky Thaha Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

•Maintain student and staff confidentiality while handling records and in person interactions•Provide exemplary customer service and front-line support when liaising with parents and community organizations while adhering to TDSB’s policies and guidelines • Administrative/clerical support• Data entry• Records management• Processing and maintaining student attendance information ( proficient in power school software)•Use of a variety of computer software including Word, Excel, Publisher, Quicken, SAP & SmartFind Express for a variety administrative tasks such as maintaining budget records and other reports

Toronto, Ontario, Canada

• Maintained comprehensive employee and client records, ensuring accuracy and confidentiality.• Assisted with day-to-day administrative tasks, including answering phones and responding to emails promptly and professionally.• Spearheaded talent acquisition efforts, including job posting, candidate screening, interviewing, and onboarding procedures, resulting in a reduction of time-to-fill positions • Filed all confidential records both electronically and in physical files, ensuring efficient retrieval and organization• Managed internal HR communications, including policy updates, announcements, and employee newsletters, to ensure transparent and consistent messaging across the organization.• Provided guidance and support to employees and management on HR policies, procedures, and legal compliance matters, serving as a trusted resource for resolving inquiries and addressing concerns.•Coordinated and conducted new hire orientations and onboarding activities on-site and virtually.•Supported HR initiatives and projects, such as employee engagement surveys, performance evaluations, and training programs for 300 employees•Administered employee benefits program, effectively managing inquiries enrollment, and adjustments, while ensuring compliance with regulatory requirements and company policies

United States

•Coordinated and conducted new hire orientations and onboarding training for new hires •Supported HR initiatives and projects, such as employee engagement surveys, performance evaluations, and training programs for over 500 employees•Maintained accurate employee records and ensure confidentiality of sensitive information•Facilitated employee relations initiatives, resolving conflicts conducting investigations and implementing proactive measures to foster a positive work environment and mitigate risks •Modeled and supported an organizational culture which emphasizes and promotes ethical practices, and encourages individual integrity and social responsibility•Collaborated with management to develop and implement performance management strategies, including goal-setting, performance evaluations, and coaching sessions to drive employee engagement and development.•Coordinated learning and development initiatives, identifying training needs, sourcing relevant programs, and tracking employee participation and progress to enhance skill sets and career advancement opportunities. Coordinated learning and development initiatives, identifying training needs, sourcing relevant programs, and tracking employee participation and progress to enhance skill sets and career advancement opportunities.•Provided guidance and support to employees and management on HR policies, procedures, and legal compliance matters, serving as a trusted resource for resolving inquiries and addressing concerns.•Contributed to diversity, equity, and inclusion (DEI) initiatives, participating in task forces, conducting assessments, and recommending strategies to promote a diverse and inclusive workplace culture.•Collaborated with cross-functional teams and senior leadership to align HR strategies with business objectives, supporting organizational growth and development initiatives.

Toronto, Canada Area

Handled confidential and sensitive client and staff information while adhering to school board policiesMonitored announcements regarding relevant public policy and worked collaboratively with the school board to draft organizational responsesModel, foster and support strong internal communications within the school board Manage multiple deliverables with competing deadlines

Postgraduate Certificate, Human Resources Management

Bachelor'S Degree, Health And Society

Diploma, Developmental Services Worker