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Action-Oriented, Enthusiastic, Process Driven, Devil's Advocate, Lover of Games.Passionate revenue leader focused on scaling revenue generating teams through implementing customer centric, data-driven processes and operational changes, accompanied by world-class enablement programs and powerful technology such as SFDC, Gong, Outreach, Docebo and more.Worked with Docebo from a sales team of 3 through multiple IPOs, contributing to and learning from key growth which took place at all levels throughout the journey helping to scale all aspects of revenue operations and enablement to help us reach over $140M in annual recurring revenue. I currently have the great honor of leading a growing revenue enablement team which is focused on improving the effectiveness and outcomes of our revenue teams.
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Director Of Revenue EnablementDocebo Oct 2022 - PresentToronto, Ontario, Ca- Lead a global team of enablement professionals focused on driving revenue through enablement initiatives supporting account executives, account management, solutions engineering, customer experience, and business development. - Drove multiple initiatives to improve onboarding and acceleration programs, improving onboarding time to productivity by over 45% for all teams. Winning 2nd place in Brandon Hall Group's global competition for "Best Sales Onboarding Program" in 2022. - Work closely with other go-to-market functions on building and executing 2023 messaging and positioning changes with a focus on solutions selling and long term brand presence. - Responsible for the development and execution of Docebo's global enablement strategy including budgeting, hiring, and improving internal domain knowledge of the enablement field and best practices. -
Sr. Revenue Enablement ManagerDocebo Jan 2022 - Oct 2022Toronto, Ontario, Ca- Conceptualized and built data driven enablement programs which focus on measurable impact to key performance metrics such as improving forecast accuracy, ARR, or ACV.- Built and facilitated internal transition programs which showed to produce Account Executives who attained at a 200% higher rate than external hires in their first year. - Collaborate closely with go-to-market teams in marketing, operations, product, and finance to roll-out a global certification program and enablement resources for 5 new SaaS products. This initiative lead to an increase in ARR of 30% and improved attachment rate for certain existing products by 10%.- Worked with Sales leadership to improve overall coaching efficacy and output across revenue through the implementation of global coaching programs and metrics driven reinforcement tied to Gong.- Led internal "software revamp" programs to improve the consistency and efficiency of how revenue teams leveraged internal tools for their roles such as SFDC, Outreach, and Gong. This helped to improve deal velocity for opportunities in pipeline while also improving prospecting activity metrics top of funnel.
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Head Of Sales Enablement, GlobalDocebo Apr 2018 - Jan 2022Toronto, Ontario, CaResponsible for improving revenue team performance via effective enablement programs and technology. - Manage a global team of enablement leads focused on onboarding and coaching a team of 450 people, across 6 global offices- Work directly with C-suite executives and business VP's to align enablement strategy to core business objectives.- Implemented and manage Salesforce.com instance in conjunction with Rev-ops and IT, to ensure users are equipped and leaders are informed. - Work cross-functionally with revenue operations and department VP's to implement and train consistent processes- Monitor effectiveness of enablement initiatives through measured improvements in KPIs such as ARR, ramp time, average deal velocity, average deal size- Implement and manage key enablement technology such as Docebo and Gong.
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Senior Account ExecutiveDocebo Jan 2016 - Apr 2018Toronto, Ontario, CaCustomer focused, ever-curious sales executive focused on building relationships with new prospective customers within North & South America, and the UK.- Worked with key incoming prospects to bring in over $4.5m in ARR over the course of 3 years- Responsible for new hire training and onboarding within the Inbound and Outbound BDR Teams. - Worked closely with internal IT team as a business analyst to improve our home-grown ERP/CRM which scaled and supported until Docebo's IPO and the implementation of Salesforce.com.- Worked cross-functionally with Docebo's product and marketing teams to create key messaging and the sales playbooks associated with new products.
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Account ExecutiveDocebo Jan 2015 - Jan 2016Toronto, Ontario, Ca
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Solutions ConsultantDocebo Aug 2014 - Jan 2015Toronto, Ontario, CaWorked with small-medium business and enterprise level customers and prospects to identify a solution which best maps to their business goals and technical requirements, related to their elearning strategy. Responsible for inbound business development.
Nick Thomas Skills
Nick Thomas Education Details
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University Of Georgia - Terry College Of BusinessManagement Information Systems
Frequently Asked Questions about Nick Thomas
What company does Nick Thomas work for?
Nick Thomas works for Docebo
What is Nick Thomas's role at the current company?
Nick Thomas's current role is Director of Revenue Enablement.
What is Nick Thomas's email address?
Nick Thomas's email address is ni****@****elk.com
What is Nick Thomas's direct phone number?
Nick Thomas's direct phone number is +177028*****
What schools did Nick Thomas attend?
Nick Thomas attended University Of Georgia - Terry College Of Business.
What skills is Nick Thomas known for?
Nick Thomas has skills like Government, Public Administration, Public Sector, Policy, Local Government, Public Policy, Governance, Economic Development, Politics, Policy Analysis, Strategy, Microsoft Excel.
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