Neil Thompson Email & Phone Number

Taplow, England, Gb

Reading, England, United Kingdom

Reading, United Kingdom

As member of Ultima’s leadership team, I head up the Bid Management practice, ensuring that our propositions are highly effective, competitive and consistent with our financial objectives. In addition to defining our go-to-market strategies and IP, I lead strategic bids and contribute towards our on-going pre-sales strategy, consistently improving upon win / loss rates. As a trusted adviser, I provide additional support during the presales phase to the wider Ultima community.Bid Experience - GCloud, IT Outsourcing, EUC, Intelligent Automation, Intelligent Venues, Data Centre and Cloud, IMAC, Software Life-cycle Services, Network and Security Sector Experience - Sport, Media, Retail, Finance and Accountancy, Legal, NHS, Automotive, Utilities, Local Government, Construction, Transport- Employee of the Year 2018- Delivered bids resulting in over 15k+ days of professional services won- Established a formal bid function, developing the methodology, standards, processes, templates, frameworks and modelling tools- Manage a bid team of 4, alongside matrix management of a further 50+ technical, sales and service resources, depending on bid / solution type- Implemented Ultima’s proposal QA service, reviewing commercial propositions on behalf of the business- Built and curated Ultima’s bid library, comprised of company info, IP, model answers, certifications, core competencies and case studies- Created an automated pipeline tool for 40 x Account Managers- Developed a series of pipeline MI reports in Power BI, enabling the business to make decisions around recruitment, investment, training and resource alignment- Productized 5 x new subscription-based services, forming the backbone of Ultima's go-to-market Managed Service strategy for 2019/20- Created 12 x strategic offerings and 25 tactical packaged services

Reading, United Kingdom

As part of my role, I tracked Ultima’s £80m+ presales pipeline, centralizing and maintaining the validity and position of all key solution and service opportunities for a team of 30+ account managers. This involved providing individual forecasts as well as key management reports, to help the business define and scale its ongoing recruitment and investments, as well as help solidify our own position within the marketplace.I was responsible for maintaining Ultima’s presales collateral. From developing product datasheets, capability documents and case studies, to producing promotional literature for seminars and expo’s, I had to understand our evolving solutions and services portfolio, in order to develop the right go-to-market strategies, engagement frameworks, positioning statements and key USPs.Bid experience includes;▪ End User Computing - Endpoint, Data Mobility, Persona, Application Delivery, Platform▪ Server Visualization - Hyper-V, vSphere▪ Messaging and Collaboration - Exchange, Lync, Office 365▪ Managed Services - Full Outsourcing, Service Desks, Monitoring and Management▪ Infrastructure Lifecycle Services - Cradle to Grave▪ Management Platforms - System CenterStrategic wins included Bank of Tokyo Mitsubishi ▪ FremantleMedia ▪ Enstar Group ▪ BMW UK, Balfour Beatty ▪ Porsche ▪ Addleshaw Goddard ▪ Telegraph Media Group ▪ Imperial Tobacco, Novae ▪ The Rank Group ▪ Raytheon ▪ Harrods

Reading, United Kingdom

I held a senior project management position within Ultima Business Solutions, providing enterprise-wide IT solutions for large Wintel based organizations. My responsibilities included defining and managing multiple complex and interdependent projects on a commercial, strategic and technical level through both client and in-house Project and Programme Office functions, following internal governance processes and adopting PRINCE2 and ITIL methodologies.I was ultimately responsible for the projects timescales, cost and quality, the client relationship and delivering to their expectations. From initial scoping with the customer to forming the project team, defining the technical plan and approach, I was charged with successfully implementing and transitioning each new IT solution into managed support.Key responsibilities:- Development of bid / proposals (technical, strategic, commercial and support).- Project delivery in keeping with TCQ constraints.- Commercial reviews, progress reporting, stakeholder and board meetings.- Managing stakeholder / client expectations with a focus on delivery and TCQ.- Change management via formal Prince2 and ITIL methodologies.- Resource management (matrix, direct and supplier).- Communication with stakeholders on technical, strategic and commercial issues.- Task management via MS Project Plans, scheduling and reporting.- Risk and Issue management, per project and dependency.- Providing all levels of documentation for work stream and business.

* Developed a strategic updates programme for 4,000 IT assets, achieving over 99.6% coverage in 10 days* Bid Manager for provision of a managed electronic Health and Safety Incident service desk (value £350k pa)* P&L responsibility of £1m+ in my project portfolio and matrix management of 20 staff on major projects

During my time with LogicaCMG, I maintained a portfolio of high value IT projects for customers in the transport sector, based on client site. My role covered the full spectrum of PRINCE2 project management from bid through to delivery and transition, whilst coordinating multiple technical disciplines, workstreams and project teams.* Delivered a £600k Windows 2003 project, providing DMZ services to BAA customers, scalable to 50,000 users* Coordinated the rebuild of 17 key servers providing Wireless LAN, FTP, SMTP and Baggage information* Provided a platform which would lead to the reduction in 15% annual OPEX costs and 50% in FTE expenditure

I was responsible for the delivery of a wide range of infrastructure projects. Covering initial scoping and development of the project bid (technical, commercial, strategic and support), commercial review with clients, solution testing, implementation and transition into managed support. Completed over 25 projects in 13 months, matrix managing required resources and running multiple projects simultaniously.

As technical team leader of 5 staff, I implemented an annual £5m+ IT refresh programme, introducing new revisions of Oracle, Wintel, WAN, Exchange and Citrix technologies. In addition, I provided third line support and technical assurance for new IT projects, enabling the organisation to extend its capability, security, capacity and availability.

I provided second line networking, server and desktop support / refresh across 60 networked sites. I lead the migration from Novell 4.11 and Mail 3.5 to Microsoft Windows NT 4.0 and Exchange 5.5 and subsequently was lead web developer for the services website, offering a secure recruitment portal, media publications and incident news.

My role involved providing first and second line desktop, network and application support and technical liaison at board level. I managed the project lifecycle for the migration of DOS / Lotus users to Microsoft Windows 3.11, Microsoft Office and Mail and the installation of Novell Netware 3.11 servers for all of the Regional NHS Trusts.

Shenfield, Essex

I implemented the Fire Service’s first E-Mail system (Microsoft Mail 3.5) and spearheaded the technical research and development of the service’s mobile Scania Command and Control appliance which attended major incidents for over 10 years. I was also responsible for electronically enabled paper based systems, ushering in new IT functionality.