I am a person with a versatile skill-set, a lot of integrity and a willingness to go that extra mile. There are many different personalities in which I will motivate to bring some cheer into clients daily living.

My favorite part of the job~employee culture and being able to give each one motivation. I have a strong understanding of the organization’s priorities and challenges, and having the ability to make a difference for new employees in the workplace.

Maintenance of Support Center personnel records includes: employee relations, regulatory compliance. Implement value-added strategies, programs, tools and processes that support all departments. Oversee massive Background check, demographics. Maintain database on clinics. Assisted with students (108) and faculty in operations of the department with minimal-limited supervision. I served as the main Admissions Clinical Education Information Tech and student contact person with student information and assistance for new student orientation. Collected all enrollment documentation. Created and maintained massive database. Created rosters, collected syllabi, and student assessment results, etc. Communication within school system, students and parents. Developed and launched databases and template forms for record keeping and statistical information necessary to key information accurate and flowing for the DPT program. Solely responsible for more than 250 affiliated clinical sites with administrators and university attorney to secure clinical site contracts all over the U.S for students with clinical instructors for them to attend their formal training rotations in various settings: Outpatient, Inpatient, Ortho, Acute care, Pediatrics, Neuro, Women’s Health and more. Solely completed Background Checks. Provide document requirements. Register students in hospital settings. Provide outside resource for students to maintain their information (MyRecordTracker, VA Checklist). Successfully work with students and special needs. I take care of the day-to-day requirements for the Director of Clinical Education, Adjunct and students. I provide support and assist in any capacity needed in order to promote department efficiency.

Knowledge of extensive body of rules/regulations governing confidentiality using HIPAA/Freedom of Information Act.Screen/receive phone calls in a courteous timely manner,determine nature of requests,provide proper information desired using privacy rules,established clinic processes. Organize process,scan,verify,maintain medical records,health information for electronic medical records transition.Assemble,review,compile,extract medical records,health data for filing.Developed/maintained all departmental reports,records and databases.Maintained written/oral communication skills.Documented,stored,maintained information.Collected patient information from medical records.Coordinated with supervisors,technicians,administered working of transcription department.Administered implementation of all dept.policies/procedures,updated as required. Assisted medical staff,administrators,IT personnel in all transcription related activities.Managed/prepared budget for transcription activities according to company policies.Monitored high level of confidential information,ensured it accessibility to authorized personnel only.Coordinated with physicians/patients,ensured customer satisfaction.Oversaw all statistical data for medical transcription,ensured compliance with quality/quantity.Organized outsourced transcription services/ medical staff operations.Directed transcription quality reviews for internal staff.Coordinated vendors, evaluated its quality findings.Maintained time sheets/time off requests from employees,maintained information to be submitted to Benefits Coordinator.Facilitated transcription work in a team.Identified issues,resolved all issues.Developed guidelines for qualified transcriptionists.Monitored all feedback provided by physicians for quality of transcription services,resolved all problems.Planned/scheduled transcription work,ensured member utilization to fullest.Praised for multitasking abilities,timely issue resolution. Excelled within demanding environment.

I possess more than 24 years of progressive experience in office management. As the Administrative, Supervisor for Transcription, I focused on the data operations and administrative implementation of policy, specifically guidelines for seven (7) employees, including out-sourced employees for 17 years. My interest in organizations combined healthcare, research and academics. Effectively plan and optimize to consistently achieve high availability and performance. Promoted rapidly through a series of increasingly responsible management positions based on strong operating, team building, and team leadership performance.