Competent IT Professional with 15+ years of experience in managing programs, projects, operations across diverse industries. Passionate about building strong relationships and exceeding stakeholder expectations. Successfully managed complex projects from concept to completion while adapting to changes and shifting priorities. Adept at initiating and implementing operational improvements, building and motivating cross-functional teams. Recognized as a transformational leader with ability to influence senior executives, drive teams to success, and deliver high quality products and services with excellent customer satisfaction.Specialties: Program/Project Management, Customer engagement, Strategic planning, Requirements Management, Systems Analysis and Design, Software Development Life Cycle, SW Testing, Quality Assurance, Software Configuration and Deployment, Customers Support, Operations management.