Tracy Nguyen Email & Phone Number

- Accelerate the Return-to-Office project for 700 employees by coordinating with multiple departments and implementing divide-and-conquer methods- Ensure user satisfaction through strategically personalized desk setups and cable management within 30 minutes for each employee- Conduct routine checkups of all office software daily before usage to increase user productivity, maximize efficiency, and reduce troubleshooting ticket requests- Collaboratively resolve user issues while… Show more - Accelerate the Return-to-Office project for 700 employees by coordinating with multiple departments and implementing divide-and-conquer methods- Ensure user satisfaction through strategically personalized desk setups and cable management within 30 minutes for each employee- Conduct routine checkups of all office software daily before usage to increase user productivity, maximize efficiency, and reduce troubleshooting ticket requests- Collaboratively resolve user issues while providing knowledge on fixing current/future problems Show less

Long Beach, California, United States

- Efficiently assist students and alumni, check in and provide appropriate referrals/services, schedule counseling appointments/drop-ins- Maintain record of students in CareerLink database for events- Work with Microsoft Office and perform other clerical duties (answering phone calls/emails, responding to ticket forms, etc.)

California State University, Fullerton

- Attended daily Zoom lectures and weekly office hours held by faculty mentors- Built a model that predicts obesity rates in children ages 2-19 by training existing data- Used Google Colab, Python, Python libraries (NumPy, Seaborn, Matplotlib, Sci-Kit Learn, Pandas) to develop graphs (stacked bar graph, twin bar graph, area chart, line chart) to analyze trends- Presented research findings on the dataset among faculty mentor and peers

Orange Coast College

- Designed all club graphics, managed club Instagram and Discord- Planned/hosted both in person/online CS events (meetings, speaker panels, socials, workshops)- Assisted club-wide collaborative website project open to club members of all experience levels

La Quinta High School

- Designed promotional flyers for events/meetings, managed the club's social media (Facebook Page/Group, Instagram, website)- Hosted 3 month long Doubles Badminton Tournament of 85+ teams (170+ students).- Coordinated all service events and organized transportation for members

Bachelor'S Degree, Computer Science

Computer Science

HTML/CSS

Associate'S Degree, Computer Science, 2Nd Year

Activities and Societies: Computer Science Club Public Relations Head, Phi Theta Kappa, Girls Who Code, STEM Club OCC: President's List.

High School Diploma, Computer Science

Activities and Societies: Interact Club, Kiwins, Vietnamese Student Association AP Scholar with Distinction Award, AP Scholar with Honor.