Rachel Chan Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Toronto, Ontario, Canada

Vancouver, British Columbia, Canada

•Planned and taught core program classes (upper intermediate level-Cambridge Global English Program) and two elective classes (Reading, Vocabulary & Debate and Pronunciation for Intermediate to Advanced Level). •Administered and graded tests every other week. •Provided one-on-one counselling for students after each test.•Completed various administrative tasks relating to the job.

Vancouver, Canada Area

•Managed day-to-day operations at a fast-paced dental office in a professional manner.•Scheduled dental appointments for patients in person and through the phone for efficient use of both doctors’ and patients’ time.•Confirmed dental appointments 1-2 days ahead according to protocol and patients’ preferences. •Organized and arranged patients’ files, insurance information and payments securely.•Communicated with the medical team in order to summarize treatment schedules, present treatment financial estimates, arrange upcoming appointments and/or prepare referrals to appropriate specialists.•Oversaw patient relations and handled patients’ complaints under the doctors’ supervision.

Surrey, Bc

•Assisted the International Student Program and Admissions Department.•Reported primarily to the Director of International Student Program, but also worked in accordance with the school’s leadership team, teachers, parents, students and other organizations.•Acted as a bridge of communication between the school and non-English-speaking families.•Maintained and developed relationships with international and immigrant families.•Provided literal translations for documents, school announcements, event notices, etc., as well as oral translations for information sessions, admission inquiries, parent-teacher conferences, school tours, etc.•Recruited, organized and managed homestay families for international students.

•Lived in the Globe—a public lounge space with a specific focus on providing a safe and inclusive environment for international students to connect with North American students, as one of the four hosts.•Helped to create a welcoming and clean environment in the Globe with the three other Globe residents.•Held meetings with other Globe residents to create a unified vision to better serve the international community. •Developed and planned upcoming campus events for international students to connect with North American students through weekly team meetings.•Took an active role to connect and build relationships with other international students throughout the year.•Collaborated with other team members and planned small gatherings to encourage international students to experience North American culture.•Helped to educate peers on cultural diversity and to raise global awareness on campus.•Assisted with advertizing and participated ISP events.

Certificate, Project Management

Community and Health Services Management Stream

Bachelor Of Arts (B.A.), Applied Linguistics, Tesol Certificate

Activities and Societies: International Students Program Team Member (Student Leadership Role)