Nuala Ni Dhuill Email & Phone Number

Dublin, Dublin, Ireland

Assess local market conditions, identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the branchDirect all operational aspects of the branch to include operations, customer service, human resources, administration and sales in a manner that supports reaching the profitability goals.Manage Customer Service at Branch to very specific agreed targets. A flair in a retail sales environment with strong customer focus is a distinct advantage in this role.Ensure additional sales are monitored and agreed targets are being adhered too. Liaise with necessary teams to ensure on going training and improvements are met.Liaise with Frontline Manager to ensure all agreed targets/goal settings are metMonitoring of all damage and repairs to agreed targets. Ensure all fleet is serviced and in good working orderManage overdues and records of follow up. Liaise with appropriate depts.Oversee on site valeting and meet agreed auditing standards and monthly reporting to include damage recovery, car cleanliness, Fuel accounting.Provide training, coaching, development and motivation to bring out the best in each team memberConduct yearly appraisals with all staff members by the deadline required by HRAssist in developing branch and organisational objectives, and also in formulating policies and budgetsCommunicate effectively with other branches and senior managers by sharing information on effective practices, business opportunities and needsAddress customer and employee satisfaction issues promptlyEnsure the safekeeping of company assets, including equipment, inventory and cash are maintained and monitored daily. Particular emphasis on security and control systems.Evaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attained.

Professional Diploma

Education record

Education record

Leaving Certificate