Nuam Kim Email & Phone Number

•Assist refugee and immigrant kids with school enrollment, registration, and educational support for Kindergarten through High School.•Maintain accurate client records, including database entry, scanning, and uploading required documents.•Act as a liaison between families and school staff to resolve issues, arrange meetings, and facilitate communication.•Provide resources and referrals for families to enhance children's education and success.•Participate in staff development, department meetings, and community activities.•Organize informational sessions on educational topics for families.

Carol Stream, Illinois, United States

•Collaborated with a dedicated team of volunteers to support K-12 immigrant students in enhancing their English language, social, emotional, and cultural adjustment skills.•Organized and facilitated Zoom sessions three times a week for 20-30 students, using interactive games, activities, and lessons to promote successful adaptation to American culture and society.•Developed and implemented tailored lesson plans to foster an inclusive and positive virtual learning environment.•Maintained accurate attendance records and conducted detailed client note-taking and reporting to document student progress.•Focused on building relationships and creating a safe space for students to thrive in both academics and social settings.

Dekalb, Illinois, United States

• Coordinate and schedule volunteer events, ensuring proper planning and execution.• Recruit and onboard approximately 10-15 volunteers for each store opening, considering their skills and availability.• Implements a systematic reminder system effectively communicate volunteering event details to volunteers.• Oversee and manage volunteers during events, assigning roles and providing guidance as needed.• Foster a close working relationship with the NIU business passport office, collaborating on volunteer initiatives.• Actively participate in management team meetings, contributing to goal-getting and offering support to achieve organizational objectives.

Dekalb, Illinois, United States

• Welcome and assist patrons with basic inquiries.• Aid in library events and provide general assistance.• Attend mandatory trainings and meetings.• Follow surety protocols for both exterior and interior doors.• Maintain adequate lighting and uphold safety measures throughout the entire building.

• Ensure an exemplary customer experience through the delivery of equitable, amicable, and considerate service.• Facilitates payment transactions by accepting various forms of payment such as cash, checks, and credit cards, and promptly providing accurate change to cash-paying customers.• Effectively addresses customer concerns and inquiries, offering resolutions and information as required.• Upholds a secure and hygienic work environment by adhering to established procedures, rules, and regulations.• Acquired a certificate in recognition of exceptional customer service.

Bachelor Of Science - Bs, Management, Minor In Southeast Asia Studies, Cum Laude

Education record