Adi Nugraha Email and Phone Number

- Maintain IT Operations in respected SLA- Maintain uptime and Quality of Internet Access- Developed and maintain IT architecture and systems to support organization-wide objectives- Oversaw the onboarding of new technologies, ensuring seamless integration into existing infrastructure- Spearheaded projects to optimize IT operations, reducing latency and boosting efficiency - Collaborated with stakeholders to define and develop business solutions- Implemented proactive monitoring and support systems to ensure service levels were met and ideal user experience maintained

- Lead development team, define product vision, communicate with stakeholders and maintain throughout the project- Plan and prioritize product feature backlog and development phase- Conceptualize, manage and present product solution for corporate and government project as a whole ecosystem- Collaborate with team from each department to ensure strategies are aligned with business values and goals

- Conducting product research, evaluate customer objectives and present it as a customized solutions- Promote the company’s products and services- Assisting Sales team on technical Meeting- Sign Partnership with Direct Distributor with major brands in NGFW, Surveillance product, Network Access Products- Maintain good relationship with Vendors

- Multiple roles start from Helpdesk Support, Transmission Engineer, Supervisor Engineer to Network and System Administrator- Maintain network availability for 4 City, 14 PoP and 400+ site across Java - Maintain service availability for Domain, DNS, cPanel (Web and Email)- L3 Contact Person - Provide product training to Sales team and Customers- Design and implement network integration