•Responsible for end-to-end car manufacture employees standardization program (Slovakia Manufacture Client currently running)•Designing and coaching training programs (include communication, international industry knowledge, interview, and behavior) improving scores by 20-30% or as clients' standard as the decided deadline.•Spearheaded the middle recruitment cycle, achieving a 100% success rate in onboarding new hires while implementing a structured mentorship program that resulted in a… Show more •Responsible for end-to-end car manufacture employees standardization program (Slovakia Manufacture Client currently running)•Designing and coaching training programs (include communication, international industry knowledge, interview, and behavior) improving scores by 20-30% or as clients' standard as the decided deadline.•Spearheaded the middle recruitment cycle, achieving a 100% success rate in onboarding new hires while implementing a structured mentorship program that resulted in a 20%-30% increase in employee retention within the 3 months.•Managed a team of trainers to deliver high-quality training programs, exceeding client satisfaction targets by 20%.•Offered comprehensive skill and career counseling to trainees, assisting with goal setting and development planning.•Streamlined reporting processes, resulting in a 25% increase in report efficiency. Show less

• Coaching for 500++ career seekers (document preparation, interview mock-up, attitude and behavior training).• Keynote speaker for webinars & seminars (Self-Development, Career Talk for univ. students, workers and job seekers).• Held English for Professional class and Interview Class.• Trainer for employee development.• Do training in English Communication for students and employees, College Students' career preparation.• Have been doing seminars for internal companies… Show more • Coaching for 500++ career seekers (document preparation, interview mock-up, attitude and behavior training).• Keynote speaker for webinars & seminars (Self-Development, Career Talk for univ. students, workers and job seekers).• Held English for Professional class and Interview Class.• Trainer for employee development.• Do training in English Communication for students and employees, College Students' career preparation.• Have been doing seminars for internal companies, universities, public community.• English Tutor for beginners to specific purposes. Show less

• Developed and executed customized itineraries for clients, incorporating MICE elements as required.• Managed logistics and operations for tours, optimizing costs while ensuring exceptional customer experiences.• Built and maintained strong partnerships with key suppliers to ensure seamless operations.• Successfully secured clients through targeted marketing presentations and pitches.

• Successfully sourced and hired 40+ qualified candidates for various roles within 2 months, utilizing a combination of job boards, social media, and employee referrals. Conducted in-depth job analyses to ensure candidates aligned with the team's specific needs.• Partnered with operational managers to implement performance management systems, develop employee talent pipelines, and mitigate conflicts.• Built strong relationships with clients and industry stakeholders through… Show more • Successfully sourced and hired 40+ qualified candidates for various roles within 2 months, utilizing a combination of job boards, social media, and employee referrals. Conducted in-depth job analyses to ensure candidates aligned with the team's specific needs.• Partnered with operational managers to implement performance management systems, develop employee talent pipelines, and mitigate conflicts.• Built strong relationships with clients and industry stakeholders through participation in internal and external events, including job fairs and conferences.• Implemented and maintained HRMS system, including development of KPIs, performance assessments, SOPs, and contract management.• Led employee branding initiatives, including social media campaigns and internal events, to enhance company culture and employer branding (@lifeatmrbob).• Conducted employee satisfaction surveys and generated actionable insights to inform strategic decision-making.• Provided HR analytics and insights to support business strategy and decision-making.• Led and developed a team of 80+ instructors, implementing performance management and training programs to improve service delivery.• Developed and implemented a successful mentorship program, resulting in a 15% improvement in instructor performance evaluations and culture.• Developed and implemented innovative training programs aligned with company branding, resulting in a 20% increase in program enrollment.• Collaborated with the marketing team to develop integrated marketing campaigns, increasing program visibility and enrollment by 30%. Show less

• Lead 80++ instructors to evaluate and upgrade the skill sets, and innovate service in line with the business goal.• Creating an internal mentoring program to upgrade Instructors' interpersonal skill performance.• Established, modified, and upgraded the program designs and facilities in tune with the company's brand and also expanded the product to reach the potential market.• Involved in digital and conventional marketing with the marketing departments to boost the product created… Show more • Lead 80++ instructors to evaluate and upgrade the skill sets, and innovate service in line with the business goal.• Creating an internal mentoring program to upgrade Instructors' interpersonal skill performance.• Established, modified, and upgraded the program designs and facilities in tune with the company's brand and also expanded the product to reach the potential market.• Involved in digital and conventional marketing with the marketing departments to boost the product created in reaching the market and to brand the employees of the company. Show less

• Coaching an Interview program for Fresh Graduate to Middle Level 6-12 member each class.• Conduct the practice to prepare to applying a job (from how to search, documents preparation & interview mock-up).• Conducted mindset coaching to be professional (National/International) and giving self-development training for career poin of view.

• Contributed to the recruitment process by [specific task, e.g., sourcing candidates, conducting initial screening].• Designed and implemented tailored English communication training programs for hospitality and medical personnel, leading to a 30% improvement in employee performance and enhanced interview skills through mock interview sessions.• Conducted mock interviews and provided constructive feedback to enhance candidates' interview skills.• Facilitated daily coaching… Show more • Contributed to the recruitment process by [specific task, e.g., sourcing candidates, conducting initial screening].• Designed and implemented tailored English communication training programs for hospitality and medical personnel, leading to a 30% improvement in employee performance and enhanced interview skills through mock interview sessions.• Conducted mock interviews and provided constructive feedback to enhance candidates' interview skills.• Facilitated daily coaching sessions, providing English language training and career guidance.• Delivered comprehensive training programs covering job skills, management, and soft skills to meet client needs.• Tracked and reported on trainee progress, providing insights for career development planning. Show less

• Developed and executed daily content scripts and video strategies for Instagram and TikTok.• Tapping and monitored daily video performance and audience engagement metrics.• Developed content strategies based on audience insights and engagement data.• Collaborated with design and video teams to produce high-quality visual content aligned with content strategy.

• Delivered exceptional digital services to an average of 40,000 daily passengers at Soekarno-Hatta Airport, resulting in a 20% increase in customer satisfaction and a 15% reduction in system downtime.• Collaborated with cross-functional teams to implement digital initiatives(mobile apps, hardware, and website), including system upgrades and event support with 140++ gadgets in area.• Applied Industrial Aviation Safety and Workplace Safety.• Delivered exceptional customer service to… Show more • Delivered exceptional digital services to an average of 40,000 daily passengers at Soekarno-Hatta Airport, resulting in a 20% increase in customer satisfaction and a 15% reduction in system downtime.• Collaborated with cross-functional teams to implement digital initiatives(mobile apps, hardware, and website), including system upgrades and event support with 140++ gadgets in area.• Applied Industrial Aviation Safety and Workplace Safety.• Delivered exceptional customer service to a diverse customer base (esp. 70 % millennials and later generations being the target market)• Leveraged Google Workspace to enhance team collaboration and efficiency. Show less

• Designed and delivered tailored English communication training programs for senior management, focusing on business and professional communication skills.• Created a supportive and engaging learning environment to enhance participant confidence and motivation.• Provided language support during business meetings with airline partners and handled administrative tasks.

• Lecturing Basic English Communication for 20 Flight Students in each class.• Build the character of the members to be ready for professional careers.• Coaching interview preparation.• Able to build the character of the member to mature in being professional.

• Teaching English for speaking from beginner level till pre-intermediate• Able to handle Class at different ages from young ages to middle ages• Quick in adapting the method for different needs based on matched characters of members• Able to mature the members through method & discussion to balance the meeting environment• Able to handle many students in diversity to find an equal environment• Get used to finding quick problem solving for member's personal problems in… Show more • Teaching English for speaking from beginner level till pre-intermediate• Able to handle Class at different ages from young ages to middle ages• Quick in adapting the method for different needs based on matched characters of members• Able to mature the members through method & discussion to balance the meeting environment• Able to handle many students in diversity to find an equal environment• Get used to finding quick problem solving for member's personal problems in language & communication through students' perspectives• Able to simplify any task to put the members at ease Show less

• Tutoring members for English in daily lives• Responsible to lead a camp for 30-40 people on weekdays to the supportive atmosphere in studying, guidance, and improving the English Communication of the members. • Growing the members capacities in language, communication and team work.• Build the confidence of members in using the English to rise up their better education and skill• Handling organization to be a conducive environment and atmosphere of organizing a system to be… Show more • Tutoring members for English in daily lives• Responsible to lead a camp for 30-40 people on weekdays to the supportive atmosphere in studying, guidance, and improving the English Communication of the members. • Growing the members capacities in language, communication and team work.• Build the confidence of members in using the English to rise up their better education and skill• Handling organization to be a conducive environment and atmosphere of organizing a system to be auto-pilot running system.• Supervising event organizer of big weekly events for hundreds of audiences (Public Speaking Event).• Making regular events nationally every several months or annually (with Toastmaster).• Guiding members from Indonesia (mostly), Malaysia, Thailand, Arabia to have ability in speaking English from beginner to Intermediate level. Show less

• Lecturing Basic English Communication for Aviation Students.• Created English camp Environment activity for maintaining a fluent English atmosphere.• Providing a system to build good communication in English.• Coaching students for professionally good communication.• Guiding Public Speaking ability for simple aviation jobs.• Handling 120+ members, breaks in 4 classrooms.• End-to-end English training and personal evaluation.