Responsible for;• Project Management: Successfully led cross-functional teams in the planning, execution, and delivery of diverse projects, ensuring adherence to timelines, budgets, and quality standards.• Sales and Marketing Management: Developed and implemented strategic sales and marketing initiatives to drive revenue growth, enhance brand visibility, and expand market reach, resulting in increased customer acquisition and retention.• Corporate Communication and Brand Management: Orchestrated comprehensive corporate communication strategies to effectively convey key messages, maintain brand consistency, and foster positive stakeholder relationships, both internally and externally.• Corporate Social Media Management: Managed corporate social media channels to engage with audiences, enhance brand presence, and drive meaningful interactions, leveraging data-driven insights to optimize performance and achieve marketing objectives.• Corporate Website and Content Management: Oversaw the development and maintenance of corporate websites, ensuring user-friendly navigation, compelling content, and seamless functionality to enhance online visibility and user experience.• Strategy and Business Development: Contributed to the formulation and execution of business strategies to identify growth opportunities, penetrate new markets, and drive competitive advantage, conducting market research and analysis to inform strategic decision-making.• Instructing and Event Management: Facilitated training sessions, workshops, and seminars to impart knowledge and skills to team members, fostering a culture of continuous learning and development. Additionally, managed corporate events and engagements to enhance brand presence and stakeholder engagement.• Representation of Company: Represented the company at university events, panels, conferences, radio programs, corporate events and invitations; took part on stage, made presentations, gave speeches and conducted interviews.

Projects:• Ahali Fon - Crowdfunding Project (The project provides funding a venture by raising money from a large number of people who each contribute a relatively small amount via platform)• Enterprise Resource Planning(ERP) Project (The project provides a type of software that bank uses to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations)• Semosis - Digital Check/Bond Project (The project provides the payment and management of checks and bonds via digital platform named as Semosis)• Digital Sales Project (The project provides easy management for existing customers through digital channels, reach potential customers and ultimately deliver a solution that uniquely meets customer needs)• Live Broadcast Infrastructure Project (The broadcast infrastructure system provides tightly integrated solutions that consist of various of applications, network infrastructure, data transport, content distribution and storage solutions for the Bank events)• Foreign Trade Chatbot (The project is completed by working with agile methodology to reduce the workload of the Foreign Trade department, which receives intensive phone calls and e-mails from the branches for classical questions. Self-learning technology is used in the development of the question-answer set used in the chatbot software)Certificate of;+ PMI (Project Management Institute)+ Agile Coaching+ Professional Scrum Master+ Introduction of Machine Learning (Global AI Hub)

• Head of Sales Performance Management (leading operational and analytical functions that automate and unite back-office operational sales processes to improve efficiency)• Sales Performance Project (developing a portal where branch and portfolio managers can instantly see sales targets & realization, performance levels and rankings, and where they and executives can easily take action)• Sales Target and Budget Management (setting the best estimate of the sales forecast according to quarters, overseeing and tracking the correlation of income and sales performance)• Branch Premium and Reward Model (implementing and executing the premium and reward model on a quarterly and annual basis in line with the sales performance of the branch and portfolio managers)Certificate of;+ Product Ownership+ Leadership and Motivation

• Head of Reporting and Research Service (measuring progress, showing value and identifying actionable steps to improve marketing performance & performing in-depth market research, analyzing market activity to provide new perspectives to our department, making own marketing campaigns and demonstrating them with reports, infographics and deliverables)• Business Analyst (managing marketing projects, developing project plans, monitoring performance)• Pricing Segmentation Project (the process of charging different prices for products for commercial type customers based on their efficiency and segment)• Branch Hinterland Model (providing customers to work with the nearest branch in order to get better service)• Customer Visits (improving relationships with existing customers, and bringing potential customers to the bank)

• Data Mining (performing data mining/statistical analysis, predictive modeling from various data sources that can be used for marketing activities, by SPSS Modeler tool)• CRM (managing bank's relationships and interactions with customers and potential customers by analytical techniques)• Customer Analytics (using of data to understand the composition, needs and satisfaction of the customers by Tableau BI Tool)• Dashboard Project (preparing important data, qualitative information and visuals that summarize the customer portfolio, income status, marketing targets and rates)• Marketing Intranet Portal (interactive portal including product sales opportunities, awards and performance indicators, market penetration status, success charts)Certificate of;+ SPSS Modeler (Clementine)+ Tableau BI Tool+ Economy and Foreign Trade

• Problem solution sessions for students• Mentoring