Managed and grew a portfolio of managed services. Extended base core services such as Transactional Print and Print Management services with new, technology-led cloud-based growth services for multi-channel delivery, data analytics services and digital asset management. Technical lead for RFP/RFI bids, creating bid plans, co-ordinating input and developing solution architectures, references and roadmaps. • $20M annual contract value with a global advertising company. Proposed, developed and launched a portfolio of managed services for Marketing Communications which included Print Management, Digital Asset Management, Catalogue and Shopping Carts with integrated backend print and e-delivery fulfilment. Developed the concept, marketing plan and delivered integrated services to Sales Team in 4 European countries. Co-ordinated with US product teams, responsible for the technology platform. Managed the integration of the technology platform with 3rd party vendor fulfilment systems. Bid managed 5 other pan European bids. • $7M annual recurring revenue (ARR) over 5 years for a major transpromo colour printing contract with a global bank. Proposed, developed and launched a portfolio of services to expand existing transactional print and multi-channel delivery services to increase competitiveness in the growing colour, Transpromo and white-paper factory solutions market. Worked cross functionally with sister divisions to source cloud-based technologies and offered as a SaaS.

Solution marketing lead for a suite managed services for colour printing and mail management for Europe that delivers over $100M in ARR Developed programmes to improve effectiveness and profitability of existing services and introducing new digital growth services.• Created an onsite services program called RADAR. Revenue increased by over 200% in first 6 months to over $2.2M. Today, the RADAR programme delivers over $10M in annualised incremental revenue at 30%+ gross margins. • Led a project to increase colour management competencies. Worked cross functionally within PB and 3rd party experts to close knowledge and process gaps. Operations teams were able to satisfy clients’ colour matching requirements and prevented customer dis-satisfaction and client loss - potentially saving >$20M in preventing lost contract revenue. • Launched a new PAYG cloud-based Hybrid Mail Service via 3rd party technology provider. Supported numerous clients engagement, demonstrations and proposals. Resulted in initial pilot with a global bank to manage increased PPI related correspondence volume.• Successfully launched a Digital Mail Services into 3 International regions. • Delivered 3 growth solution awareness sessions for sales.

Emtex Ltd is a leader in enterprise output management software.Directed and ran all marketing activities globally for Emtex, reporting to CEO. Directed developments of value propositions, brand, product marketing, PR, website, sales collaterals, case studies and lead generation programs for all of Emtex products. Organised events and developed strategic relationships with key partners - Xerox and Kodak. Formulated pricing policy development and management.• Marketing strategy led to 35% YOY revenue growth (2001- 2005). Directly resulted in Emtex acquisition by Pitney Bowes in 2006.• Directed, developed and executed Emtex marketing strategy which significantly increased brand awareness of Emtex enabling its market share to grow from 3 % to 13% in 3yrs. • Authored 4 product brochures, 12 data-sheets, 8 case studies, 11 press releases, 3 white papers and numerous thought leadership articles. Instigated, key contributor and commissioned a brand new global website.• Successfully delivered 12 major trade shows and 6 Emtex customer events. Developed and managed Emtex price book.

Identified, developed and deployed digital document solutions targeted for Financial Services. Provided industry marketing and pre-sales support to Sales and Solution Architects. Successfully deployed two key holistic Industry marketing programmes to field based sales and support operations through focused workshops across 8 European centres. Resulted 6 solutions being sold in Europe.

Analysed Market and customer requirements to identify, appraise, negotiate, acquire and then launch 3rd Party document solutions that integrate with and drive Xerox core products. Developed and managed strategic 3rd party partner relationships. Successfully launched 5 key solutions to enable customers to migrate from legacy systems, enabling output from SAP and e-deliver documents. Resulted in $7M in incremental revenue.

Managed technical customer and pre-sales 2nd level support for Xerox host software solutions. Lead a team of 6 engaged in customer problem management, deliver training services and providing technical consultancy to clients. Twice recognised for Team Excellence. Enabled Xerox to protect over $200M in existing printer placements across Europe from IBM.

Managed the System test for Xerox developed mainframe software product. Successfully developed and executed the System Test plan and delivered the test report to enable product to be launched on time.

Developed automated data collection solution for CPU and DASD Capacity reporting.