-Perform disaster recovery operations and record backups when required-Equipment monitoring and maintenance-Provide technical support-Documenting processes and keeping event logs-Running hardware diagnostics and replacing failing parts in a timely manner-Adheres to IT policies, procedures, and protocols

Blantyre, Southern Region, Malawi• Installing and troubleshooting software and hardware issues• Email configuration and Troubleshooting• Monitoring network• Providing technical support to co-workers• Maintain all system backup & assist to restore all procedures• Designing and installing well-functioning computer networks, connections and cabling • Inspect LAN infrastructure and fix minor or major problems• Email configuration and troubleshooting•… Show more Blantyre, Southern Region, Malawi• Installing and troubleshooting software and hardware issues• Email configuration and Troubleshooting• Monitoring network• Providing technical support to co-workers• Maintain all system backup & assist to restore all procedures• Designing and installing well-functioning computer networks, connections and cabling • Inspect LAN infrastructure and fix minor or major problems• Email configuration and troubleshooting• Troubleshooting problems that require packet analysis or performance review• Web Development and Hosting• Performing necessary upgrades to the network infrastructure as needed• Evaluating network performance to improve the network• Installing network hardware components and configuring network software• Replacing faulty network hardware components when required• Coordinating computer network access Show less

• Designing and implementing new network solutions and/or improving the efficiency of currentnetworks• Installing, configuring and supporting network equipment including routers, Windows servers,switches,WAN accelerators,PTP links• Procuring network equipment and managing subcontractors involved with network installation• Configuring firewalls, routing and switching to maximise network efficiency and security• Arranging scheduled upgrades• Maximizing network… Show more • Designing and implementing new network solutions and/or improving the efficiency of currentnetworks• Installing, configuring and supporting network equipment including routers, Windows servers,switches,WAN accelerators,PTP links• Procuring network equipment and managing subcontractors involved with network installation• Configuring firewalls, routing and switching to maximise network efficiency and security• Arranging scheduled upgrades• Maximizing network performance through ongoing monitoring and troubleshooting• Troubleshooting faults in the network• Updating network equipment to the latest firmware releases• Resolving basic network and technical application problems Show less

• Designing and installing well-Functioning computer networks, connections and cabling Planning• Inspect LAN infrastructure and fix minor and major problems/bugs• Evaluate network performance and find ways of improvement• Network Assessment• Configuring 4G Devices• Answering all calls and Providing the solution• Respond to requests for help by offering virtual or hands on support• Ensuring customer service satisfaction and good client relationships• Troubleshoot… Show more • Designing and installing well-Functioning computer networks, connections and cabling Planning• Inspect LAN infrastructure and fix minor and major problems/bugs• Evaluate network performance and find ways of improvement• Network Assessment• Configuring 4G Devices• Answering all calls and Providing the solution• Respond to requests for help by offering virtual or hands on support• Ensuring customer service satisfaction and good client relationships• Troubleshoot and monitor network problems; respond to user needs and questions regarding network access• Control and monitor e-mail use• Monitoring Network• Troubleshooting Computer Faults and problem resolution Show less

• Device configuration e.g. Router, Modems, Mobile phone• Assist in compiling a database for data customer• To assist with and resolve all technical complaints, request and queries that data customers present• To foster a delightful data customer experience by assisting with the operation of various services that can beaccessed through this platform• To promote and showcase all products related to data including internet to customers to support new businessopportunities… Show more • Device configuration e.g. Router, Modems, Mobile phone• Assist in compiling a database for data customer• To assist with and resolve all technical complaints, request and queries that data customers present• To foster a delightful data customer experience by assisting with the operation of various services that can beaccessed through this platform• To promote and showcase all products related to data including internet to customers to support new businessopportunities and assist in the retention of existing customers• To produce reports of sales; trends of customer experience; and common customer complaints, request andqueries• Acquiring and activating new customer on data• Buying and Checking Balance of Volume bundles through the system Show less