Ewerton Nunes Email & Phone Number

Campinas, Sp, Br

Hortolândia, São Paulo, Brazil

• Successfully managed the establishment of a new branch in Brazil, overseeing stakeholder identification, tax and customs compliance, ERP customization, and alignment with the headquarters team in Germany. Achieved full operational readiness in 2023.• Aligned operations across departments during a visit to the headquarters in Germany, ensuring comprehensive needs met and driving continuous improvement for enhanced process efficiency.• Championed the implementation of ISO 9001:2015 at the branch, overseeing the development and implementation of processes and procedures aligned with policies established by the German headquarters and ISO standards. Achieved a non-conformity-free external audit.• Successfully automated processes in areas such as Foreign Trade, Customer Service, Shipping, Finance, and Accounting, resulting in increased productivity and uninterrupted supply chain flow.• Effectively led the Foreign Trade team, coordinating import and export processes and fostering team engagement.• Developed and delivered training programs, empowering not only teams under direct supervision but also teams from other departments.• Managed the customer service team focusing on the parts market and agricultural machinery assemblers.

Campinas E Região, Brasil

• Managed a key client portfolio, ensuring outstanding service from order management to production monitoring, invoicing, and shipping.• Coordinated import and export processes, dealing with exporters, customs brokers, and logistics chain members, while meticulously reviewing shipping documentation.• Developed and implemented continuous improvement projects, control systems, and cost reduction initiatives.

Campinas E Região, Brasil

• Conducted financial audits of import and export processes, optimizing revenue and expense management.• Streamlined Monthly Closing processes for the Maritime and Air departments, implementing efficient tools that reduced processing time from 1 ½ days to just ½ day. Enabled department managers to focus on team development and operational excellence.• Managed client inquiries, monitored air exports and maritime imports, coordinated pickups, made reservations with airlines, issued DDEs, and maintained communication with operational offices and international branches.• Developed and maintained corporate KPIs for data-driven decision-making.• Analyzed processes, identified areas for improvement, and implemented workflow enhancements and departmental controls.• Provided operational performance reports to drive improvements at origins.• Managed orders with international suppliers, coordinated with operational departments, participated in production meetings, accompanied customs brokers in clearance processes, and reviewed import documentation.

Campinas E Região, Brasil

• Handled end-to-end import processes, including air and maritime shipments, from collection to final delivery to customers.• Assisted in preparing transportation documentation (HBL, MBL, MAWB, TCN, etc.).• Coordinated shipments of special cargoes.• Selected and certified logistics operators.• Prospected new clients and identified optimal routes.• Developed key performance indicators (KPIs) to measure and improve operational efficiency.

Campinas E Região, Brasil

Part of the sales force, responsible for supporting the external sales team, developing sales opportunities by prospection calls, commercial proposal issuing, developing solutions for the customers and mantainance of KPI's for analysing the department perfomance.

Bachelor'S Degree, Business Administration And Management, General, International Trade

Pós-Graduação Lato Sensu, Project Management

Bachelor'S Degree, Industrial Engineering