Lara Nunes Email & Phone Number

Maceió, Al, Br

Experience in quality management and business process management. Performance in continuous improvement, implementation of norms and standards, administrative assistance, and management of human, material, and financial resources. Also in verbal and visual communication, customer service, production of virtual and in-person events/meetings, and preparation of presentations, reports, and dashboards. I work in a results-oriented mode, with experience in managing and elaborating performance indicators and controlling targets.Deepening my knowledge in the analysis of indicators and data. Interested in the dynamics and challenges of the corporate world and in positioning myself professionally in order to expand my performance in processes, people, and financial management.

Maceió, Alagoas, Brasil

Holding company of electric energy distribution - Operation in the state of Alagoas:- Performance and dissemination of Quality Management;- Support to Internal and External Audits, ISO 9001, Safety, Management Maturity;- Production assistance to corporate events, support to endomarketing, and communication;- Monitoring of performance indicators in the operational quality system (Actio);- Operation in Training & Development, Assessment of Development Needs, and Area Integration;- Preparation of the monthly opening material (Overview EQTL AL) of the Area's Results Meetings;- Assistance to the supported areas in the analysis of the Organizational Climate Survey, and construction of an action plan;- Customer service (supported areas and employees).Results: • Development and coordination of the first group of 'Quality Facilitators': representatives from each department responsible for facilitating communications between their area and quality area, disseminating quality system guidelines to the team, ensuring documentation and assigned goals• Implementetion of the introduction process to the quality platform (Actio) and Target Card (KPIs and PSP) for current and future employees. Guideline's awareness increased by 700%.• Elaboration of the follow-up process of the Results Meetings (standard requirement of the management model) of the areas, which optimized the verification of compliance and effectiveness of the meetings, the services to the areas, traceability of information, and execution rates• Implementation of the internal standard for the Integration in the Area: Sponsorship. Creation and follow-up of dashboard, and renewal of the Sponsor's Guidebook, which improved the communication of the departments' specific norms and standards, and the hospitality to the new team's new recruits

Valladolid E Região, Espanha

Travel Agency specialized in students' trips around the Iberian Peninsula:- Administration of operational routines;- Management and analysis of budgets and databases;- Planning of events, tours, and activities;- Development of publicity and advertising strategies.

Maceió E Região, Brasil

English school specialized in teaching methodologies developed for each audience:- Bilingual Education, oriented to children and adolescents- Preparation and creation of lessons;- Development and application of client adherence strategies;- Parent's meeting - Client Support; - Periodic Pedagogical and Organizational Training

Bachelor, Production Engineering

Scholarships: Academic Mobility Program ProMAI 2020 + ProMAI 2021 Extension Projects: •Scientific Initiation Volunteer Program (PROVIC).

Joint Degree, Industrial Organization Engineering

Industrial Processes; Ergonomics; Multimedia Presentation Techniques; Economic Engineering; Design of Production and Logistics Systems.

High School Year

Indiana - United States