Luísa Nunes Email & Phone Number

Campo Bom, RS, BR

Campo Bom, Rio Grande Do Sul, Brazil

Campo Bom, Rio Grande Do Sul, Brasil

- Customer support through phone, email, and live chat in English.- Experience in order processing, including handling shipments, tracking orders, and managing returns and exchanges.- Ability to handle challenging situations and resolve customer complaints with professionalism and empathy.- Proficiency in working collaboratively within team environments.

Campo Bom, Rio Grande Do Sul, Brazil

- Booking requests.- Sending draft and VGM.- Issuance of Debit and Credit Notes and follow-up on SOA.- Analysis of export shipment documents.- Effective Communication Skills directly with Customers.- Post-shipment process monitoring and follow-up with clients.- Familiarity with most international shipping lines and export documentation.

Campo Bom, Rio Grande Do Sul, Brazil

- Assisting international customer sales, contacting them via WhatsApp and Instagram, helping with their purchases, and attracting more customers to the brand.- Invoice documents and shipping labels issuance.- Processed orders for delivery.

Campo Bom, Rio Grande Do Sul, Brazil

- Issued proforma invoices, commercial invoices, and tax invoices with a focus on accuracy and compliance.- Created detailed product catalogs to enhance marketing efforts and improve customer engagement.- Managed the resolution and follow-up of export claims, ensuring prompt and effective solutions.- Handled the issuance of Debit and Credit Notes.