Apprentice In Digital Content And Quality Assurance
Key Accomplishments:Quality Assurance and Detailed Analysis: Performed HTML code reviews, ensuring the quality and integrity of online projects. My expertise in Quality Assurance allowed me to effectively identify and correct errors.Reporting and Dashboard Creation: Utilized Salesforce Sales Cloud to develop detailed reports that provided valuable insights to the team, influencing data-driven decisions. Created effective dashboards using Google Looker Studio and Salesforce Sales Cloud, providing real-time data visualizations and in-depth analysis.User Experience (UX/UI) Improvement: Contributed to improving the user navigation experience by resolving design issues and conducting user interface (UI) and user experience (UX) analyses, ensuring intuitive and attractive interfaces.Digital Channel Management: Managed YouTube channels LATAM and Brazil, achieving organic growth of over 240% in subscriptions and 250% increase in retention in FY24. I created engaging content, translated and subtitled videos, edited using Adobe software, and developed custom learning paths on Trailhead.Collaboration and Communication: I used Slack effectively to foster collaboration between teams and improve internal communication.