Product Maintenance & Master Data ManagementPurchasing & Supplier ManagementProductionLaunch ManagementERP System

- During my 2 years at Starface, I have supported revenue growth of +100% year-over-year for two consecutive years (2021 and 2022).- At the time I joined Starface, I was full-time employee #8 in the company (2nd in the Ops team), and our products were present in three major retailers globally. Fast-forward two years, Starface has grown exponentially to become a well established skincare brand with +40 employees and more than 10 retailers globally.- Managed a portfolio of +200 SKUs including components, finished goods, and bundles.Key Contributions:- Negotiated new pricing tier with Starface’s core products manufacturer, generating projected savings of $150,000 for 2023.- Onboarded new packaging vendor and implemented flexographic printing method for our DTC shippers, creating an estimated yearly savings of +$62K on our most used shipper size.- Proposed and implemented digital printing method for influencer gifting boxes creating an estimated savings of $6.2k in one single product launch campaign. For context, Starface executed 4 launch campaigns including influencer gifting boxes during 2022.- Integrated a shipment tracker API and generated Apps Script functions in Google Spreadsheet to optimize the flow of information and automate email notifications for our finished good sample review process - A process that required 4 different parties to send +10 emails for each set of samples is now fully automated.- Supported the implementation of a new ERP system (NetSuite).

Coordinate manufacturing capabilities for a FDA-registered contract manufacturing facility and planned production of topical OTC products. Key Contributions:- Executed manufacturing planning for a 8-million-unit hand sanitizer project alleviating market shortage during COVID-19 pandemic while generating +$5 million in revenue.- Conducted production meetings and communicated planning and production changes to sales, quality, R&D and other affected departments.Responsibilities:• Planned specific components, families of components or specific processes using MRP system.• Coordinated supply commit dates that adequately satisfy manufacturing facility requirements and constraints.• Identified potential production risks to align processes with production plan milestones. • Use excel spreadsheets for BOM management and to help support data and plan accuracy for the purchasing group.• Utilized MRP system and appropriate checks and balances to assure inventory on hand and on order will meet production requirements driven by customer demand.• Assigned purchase orders to missing raw materials for proper traceability and accomplishment of deadlines.Experience in FDA/USDA regulated environment.Knowledge of CGMPs and GMPs.

Job role: Manage manufacturing priorities and capabilities for both core and non-core product plants within the Niagara network .• Calibrate demand and forecast data to utilize Economic Production Quantity (EPQ) models to optimize production and inventory levels for Niagara's Northeast regional plants. • Optimize transportation costs and manufacturing capacity, through analysis of dynamic sourcing opportunities and utilization metrics.• Interact with sales, logistics and manufacturing leadership to perform cost analysis of various projects with the goal to optimize supply chain efficiency.• Arrange/coordinate transfers of product to all Niagara facilities. Manage inventory levels through all facilities for shipment from inter-plant transfers. Decrease warehouse costs due to transfers.• Communicate all product plans, projected shortages to management, sales, and operations.• Order necessary raw materials.• Determine optimal ship points for orders.• Manage backlog of orders.• Set plant run plans and downtimes weekly.• Coordinate customer pick-ups between plants and off site warehouses• Reporting: daily open orders, ad hoc analysis, sales history, on hand inventory.

• Reduced an estimate of $45K in annual labor costs by performing dual roles in operations and customer service.• Achieved an average decrease of 20% in project costs over $10K by re-negotiating contracts with vendors. • Conducted cost analysis and facilitated changes in procedures to increase efficiency, saving $20K in the first 8 months. • Maintained over 40 properties in the Los Angeles area by investigating and resolving guest complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and pool cleaning services• Mentored and managed a cohesive property maintenance team to complete any repairs and/or renovations.• Streamlined operational procedures and property renovations through Confluence and Trello respectively• Orchestrated teams across departments to achieve target objectives and deadlines

• Partnered with the Operations Manager to manage a project pipeline with an average of 40 new contracts each month.• Spearheaded the use of web-based project management application and supervised task division within the operations team. • Pioneered back-end sale software techniques, with 25% reduction in sale process time and expected $53K annual savings.• Delivered and presented periodic KPI for company sales to CEO and assisted in the creation of strategic goals.• Directed software training sessions for incoming Operations Assistants.• Schedule potential candidates for interviews and handle email correspondence.

• Ranked top 3 Program Facilitators for two consecutive months based on sales accomplished.• Trained and assisted throughout the learning process of incoming Jr. Program Facilitators.• Trained Jr. Program Facilitators focusing on how to overcome obstacles and rejections both in the field and in a home. • Assisted Jr. Program Facilitators during in-home sales to support and assure they possessed the knowledge, techniques and skills necessary to accomplish goal.• Sold a total amount of 6 solar systems in a period of 30 days. • Commissioned for a total system size installed of +25,000 kWh in a period of 30 days.

• Set up baskets of food at local markets. • Delivered baskets of food to low-income households.• Collected data, filled questionnaires and compiled information regarding the food choices of these households and how these changed eventually as more options were provided.• Worked in teams of two to ensure a smooth process.

• Independently managed the company for several days while the CEO and the CFO attended out-of-town seminars.• Used CRM and staffing softwares to smoothen the back-end management process of the company. • Gathered with the CEO, CFO and HR Manager on a weekly basis to come up with and apply new policies that could adapt the company to its constant growth. • Successfully managed to schedule +100 employees for an average of 15 events per week.• Maintained the office database – retrieved and organized information for individual employees and clients.• Filed and recorded corporate documentation, electronic files, inventories and reports.• Sorted and distributed incoming communication data, including faxes, letters and emails.• Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.• Interacted with the board of directors to arrange attendance at meetings and compiling and distributing the minutes.• Maintained utmost discretion when dealing with sensitive data/topics.• Contacted clients, answered questions and accomplished last-minute inquiries efficiently.

• Drove and escorted students and faculty to specific locations around the USC area. • Filled, organized and delivered timesheets in a timely manner.

• Refereeing soccer matches between fraternities as well as between regular USC students.• Controlled and guided players throughout the game.• Helped co-workers to set up sign-up sheets before every game.

• Worked for parties ranging from 60 to 4500 people.• Worked at high-end events for celebrities such as Katy Perry, Drew Barrymore, Matthew McConaughey, among others.• Prepared and served food, wines, and champagne for VIP guests at major events such as the 2017 Grammys.• Regularly checked on guests to ensure satisfaction with each food course and beverages.• Consistently adhered to quality expectations and standards.• Routinely cleaned table linens, table setting, glassware, storage areas and service refrigerators• Performed restaurant etiquette rules to establish connection with customers.• Managed closing duties, including restocking items and reconciliation of the cash drawer.

• Provided administrative/secretarial support for the department such as answering telephones, assisting visitors, printing paperwork, and resolving and referring a range of administrative problems and inquiries.• Scheduled and coordinated events, road trips and similar activities for both supervisor and campers• Ordered workplace supplies and maintained record of these.• Designed and implemented new drills to improve the performance of the campers.• Led and worked with several groups of campers and college athletes from 7 to 20 years old.• Trained staff to ensure top-level performance.• Successfully demonstrated a rapid adaptation to the cultural environment.• Mentored kids with the mission of improving both their soccer and physical skills as well as personal discipline in and out of the field.• Served as a role model for campers and co-workers.