Fernanda Nunez Pereira Email & Phone Number

Jaraguá Do Sul, Santa Catarina, Brazil

• Service Desk Analyst (Customer Service) in the Global Services Platform department of WEG Electric Equipment, with service focused on the public in North America and Latin America.
• Work in collaboration with the platform development team, solving 1st and 2nd level situations;
• Functional tests and analyses for platform improvements;
• Creation of knowledge base documents with guidance for users of the WBS Platform (WEG Business Services Platform);
• In-person participation in the rollout and implementation of the company's global project/platform in the units of the United States branch (Georgia and Minneapolis);
• Extensive knowledge of the SAP system and ease of learning how to use ERP systems

Jaraguá Do Sul, Santa Catarina, Brasil

Acting in the control of the product export process, developing business strategies and defining all logistics. Monitoring the entire production line in the supply chain. Restructuring in the export area. Production of reports.

Jaraguá Do Sul, Santa Catarina, Brasil

Prospecting customers and assisting in the international sales and export process.

Santana Do Livramento E Região, Brasil

Sant'Ana Do Livramento, Rio Grande Do Sul

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bacharelado, International Relations And Affairs