Nuno N. Email & Phone Number

Holbeach, Gb

Oslo, No

As COO, I oversee operational management across Technology, Product, Customer Service, IT, andPayment Processing, ensuring seamless alignment of financial, operational, and strategic objectives.Focused on driving scalability and efficiency in a fast-paced, growth-driven environment, whilemaintaining robust cash flow and profitability. Led the transformation of internal processes andsystems to support long-term growth, including platform development and global expansion.• Strategic Leadership & Financial Oversight: Spearheaded company-wide initiatives thatreduced TCO by 12% while enhancing performance and increasing cash flow by £2M. Strongfinancial stewardship, including cash flow forecasting and long-term financial planning, tosupport sustainable growth and operational efficiency.• Operational Excellence: Led operations with a focus on Lean methodologies and processoptimization, achieving a 25% increase in efficiency and a 10% reduction in time-to-market.Oversaw the successful deployment of new technology solutions to enhance operationalscalability and resilience.• Strategic Initiatives & Cross-Functional Leadership: Worked closely with C-suite anddepartment heads to develop and implement business-wide strategies, aligning short-termoperational objectives with long-term vision. Drove initiatives that positioned the companyfor scalable growth and improved customer satisfaction.• Procurement & Vendor Management: Led a procurement optimization program, reducingcosts by 20% and improving procurement efficiency by 15%, contributing significantly tooverall profitability and operational resilience.• Technology & Payment Systems Transformation: Led the design and implementation of anew payment processing system• Cross-Functional Team Leadership: Strengthened collaboration between global teams acrossTechnology, Finance, and Operations, ensuring seamless integration of cross-functionalinitiatives that drove overall business performance and efficiency.

Reigate , Surrey , Gb

Paper, Print and Packaging Supply and Distribution Business.Print ManagementPaper BrokeragePaper DistributionStrategyOperationsITFinance• Overseeing the company’s day-to-day operations, including finance, operations, and IT departments.• Developing and managing budgets, financial plans, and forecasts for the company.• Managing financial reporting and analysis and ensuring financial and legal regulations compliance.• Managing the company's cash flow, including banking relationships and forecasting cash needs.• Developing and implementing policies and procedures to ensure operational efficiency, effectiveness, and compliance.• Led and managed cross-functional projects and teams to achieve business objectives.• Developing and maintaining relationships with vendors and suppliers.• Managing IT infrastructure and systems to ensure data security, availability, and integrity.• Ensuring compliance with relevant laws and regulations governing data privacy and cybersecurity.• Developing and implementing disaster recovery and business continuity plans.• Overseeing the procurement of goods and services to ensure quality, cost-effectiveness, and compliance with company policies and regulations.• Participated in and steered Global initiatives.• Identifying, recommending, and implementing new processes, technologies, and systems• Promoting a culture of performance, continuous improvement, and commitment to qualityAchievement Highlights• I was pivotal in developing the business turnover from £0 to £65m in four years and growing the headcount from two to forty.• Developed and implemented a new ERP system (Oracle Netsuite)• Led and managed the relationship with financial service providers to set up a complex tax framework, allowing the company to operate in 12 European countries and the Asia Pacific and North American regions.

Reigate , Surrey , Gb

Atlanta, Georgia, Us

• Overseeing print production, purchasing and internal sales departments• Co-ordinating operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business process• Evaluating and implementing policies and procedures to improve day-to-day operations• Establishing quantitative and qualitative metrics to identify opportunities for improvement• Ensuring work environments are safe and compliant• Planning, controlling, and forecasting budgets and cost of sales in each division• Communicating policies and procedures to managers• Improving customer service and satisfaction through policy and procedural changeAchievement Highlight• I led and managed a team tasked to consolidate and optimise the customer service and finance function, leading to the creation a centre of excellence to support European Sales Operations.