It's wroth mentioning that I aid incubation team for Managed Rooms and Devices, a cloud-based management solution to proactively monitor and manage Microsoft Teams Rooms devices and their peripherals. Furthermore, I diligently optimise meeting room experience for end users and deliver support in scaling footprint enabled by real-time monitoring and management for Microsoft Teams Rooms devices. • Set and drove business strategy focused on product development and management by providing subject matter expertise to envision, build, and ship core capabilities of service while identifying product gaps. • Contributed to releasing Microsoft Teams Rooms Premium to offer managed services to customers in global availability.

I provided help to the top Microsoft customers in the country, digitally transforming and finding new ways to improve their productivity and culture by using Microsoft products. One of my notable contributions was that I ensured constant product feedback, creating KPI's and measuring adoption success. • Delivered cross organization impact on local market by bringing new ideas and perspectives into account teams.• Developed sales strategies for new business development, lead generation, pipeline/account management to promote products and services to potential clients.• Increased corporate level visibility and positioned one of our customers, as pioneer to the executive management by fully transitioning their 16K employees from Skype for Business to Teams only in 90 days.• Valued for extensively travelling with executives for global road shows across the globe with customers.

In this role, I drove customers around Europe Middle East and Africa to cloud productivity scenarios and supported transforming the way to collaborate and operate more efficiently in cloud environments. • Championed enabling customers to leverage cloud platforms while enhancing consumption as a service.• Utilized business acumen for provided architectural leadership to cross-functional teams through collaboration with business stakeholders to define requirements and scope projects.• Recognized for architecting the most complex and robust communication platforms based on Lync and Skype for Business.• Aided with solution testing during pre-sales phases to ensure proper functionality before engaging sales resources.

I was recognized for delivering high-quality services and effective remedies for clients' business needs across Western Europe and EMEA keeping a top box satisfaction level all the time. I strategized technical support in coordination with technical project manager. • Acknowledged for participating in several cross-team WW projects.• Created the first report in the world for Lync Server focused on user adoption and service quality.