Been in IT since 2005, mostly working with fiber-optic networks. Since June 2017 and until now, I have been working as a Network and Security Administrator. Humble; hard-working; very good listener; easily adapt to a great multicultural environment; logical and critical thinking; always looking to learn new and significant technologies; 100% predisposed to help the team members and ready to assist external teams/providers.In the end, it's always about teamwork.Fortinet NSE4-FortiOS6.0 online trainingCisco Certified Specialist - Security CoreCisco SESA ESA (Cisco Email Security Appliance)Microsoft Azure AZ-900 FundamentalsNetwork— Technical experience of:Cisco L2/L3 switches;HP switches (ProCurve series);Cisco Fabric Extenders;Cisco Wireless; CISCO/VIPTELA SD-WAN;CISCO DNAC;BlueCoat (Advanced Secure Gateway) - ASG-S500-20;VPN, IPsec, DHCP, DNS, HTTP/sInstallation and maintenance of datacenter equipment and respective interconnections;Information Security— Technical experience of:Checkpoint (R70, R80.x);FortiGate 3000D;Cisco IronPort/ESA C690 (Email Security Appliance);AnubisNetwork - MPS (Mail Protection Service);F5 (LTM);CitrixNetScaler VPX (LTM).Tools:Wireshark (packet sniffer)—ExperiencedConnectWise (ticketing tool)—ExperiencedServiceNow (ticketing tool)—ExperiencedServiceProviderCockpit (ticketing tool)—ExperiencedCA Spectrum (Network supervision)—ExperiencedOS— Skillful use of MicrosoftCustomer Support— Very good knowledge of ITIL/ITSM awareness and best practices; Documentation of processes and procedures; Good spoken and written skills in English; Excellent communication; Good diagnostic and problem-solving skills.