Nuno Pitta Email & Phone Number

Timestamp:itm (Timestamp IT Management Solutions) is a consulting and services company that is part of Timestamp Group with offices in Portugal, Spain and the Netherlands.Our consultants have a strong background and a vast experience based on more than 20 years of delivering IT Management projects in Europe, Middle East and Africa across a wide range of industries.We help our Customers transform and optimize their businesses all around the globe, using best of breed IT Management solutions as accelerators, using the right processes to support their strategies and business goals. Following IT Best Practices, we provide an important advantage to our Customers that distinguishes them from their competitors.Our Areas of expertise include amongst others:• Enterprise Service Management• IT Asset Management• Application Performance Monitoring• IT Discovery• Software License Auditing• Digital Experience Monitoring• Multi Cloud Management• Robotic Process Automation• Patch, Compliance and Vulnerability Management• Datacenter and Network Automation

HAKKEN is a multinational IT management consulting and technology services company, with presence in Portugal, Kenya, Nigeria and United Arab Emirates. Combining unparalleled experience and comprehensive capabilities across all industries and IT functions, HAKKEN can help clients to extract the right value of IT. HAKKEN team has been involved for the last 8 years, in complex cross-border IT transformation projects targeting IT processes reengineering, Datacenter consolidation and relocation, costs reduction and compliance programs and IT management solutions implementation.HAKKEN has been helping its clients in the most diverse projects and areas, namely: • IT Process Reengineering (ITIL/MOF) • Network Operations Centre’s Implementation • Technological infrastructure consolidation, optimization and reallocation • IT Cost Optimization or Reduction • Certification or Compliance Programmes (ISO 20000 and/or 27001) • IT Service Management architecture definition and implementation • Definition and implementation of architectures for Infrastructure, Fault Management/Monitoring (Systems, Networking, Applications and Services), IT Automation, Assets Discovery and Dependency Mapping • Project Management Methodology/Framework definition and PPM – Portfolio & Project Management solutions implementation • Business Service Management architecture definition and implementationwww.hakken.pt

Head of the Competence Center responsible for the implementation and support of:1. IT Service Management Solutions - HP Service Manager - Staff&Line EasyVista - Microsoft Service Manager - HP Asset Manager - IT Management Dashboards - IT Management Reporting2. Service Quality & Operations Management Solutions - HP Operations Manager (OM) - HP Network Node Manager (NNM) - HP Business Service Automation - HP Server Automation (SA) - HP Network Automation (NA) - HP Client Automation (CA) - HP Client Automation (CA) - Compuware Client Vantage (CV) - Compuware Network Vantage - Compuware Server Vantage - Compuware Vantage Service Management (VSM) - Solarwinds Network Performance Monitor (NPM) - Solarwinds Application Performance Monitor (APM) - Solarwinds Netflow Traffic Analyser (NTA) - Cisco ANA - Cisco BAC - Microsoft Operations Manager (SCOM) - Microsoft Configuration Manager (SCCM)3. Portfolio & Project Management Solutions - Compuware Changepoint - HP PPM… and many others.

Project management, Business Partners Relationship Management, Process Management, Customer Relationship Management, Business Development

Project management, Business Partners Relationship Management, Customer Relationship Management, Business Development

Project management, Customer Relationship Management

Head of the Software Development Department, Infra-structure Support & Operation Coordinator, Project management, Customer Relationship Management

Head of IT/IS Department