Responsible for the strategy and planning of processes and new business dynamics of the company IBD (electronic security systems).

Management of 10 dental clinics with around 20 employees in each one. Responsible for billing and profitability of clinics under my responsibility. Resource management (human and material), talent recruitment, development and retention.

Role and responsibilities: Responsible for the sales team of Portugal in the distribution area. Dimension: Management of 24 commercial managers (14 in Porto and 10 in Lisbon) Areas of intervention: Leadership, Motivation, Communication and sales, Overcoming results.

Career promotion in view of the excellent results achieved and the contribution to the unity and strengthening of the sales team.Location: North of PortugalDimension: 250 business leaders.Role and responsibilities:Career management of more than 250 business leaders;Areas: Leadership, Motivation, Career Management, Communication and Sales, Overcoming results. Results achieved:3st Place in Western Europe Ranking in 2015;1st Place in Western Europe Ranking in 2014;Growth in sales and increase in the number of leaders;

Location: North of PortugalDimension: 250 business leaders.Role and responsibilities:Career management of more than 250 business leaders;Areas: Leadership, Motivation, Career Management, Communication and Sales, Overcoming results. Results achieved:1st place in Western Europe Ranking in 2014;Growth in sales and increase in the number of leaders;P

Location: Portugal & SpainSize: 316 employees in North Area Management + 44 in the Iberian Project.Role and responsibilities:The good results achieved in Norteshopping the delegations and later in Braga, gave me the opportunity to "embrace" the challenge to manage all six delegations of North Solinca Chain Health & Fitness Zone.The performance as Area Manager North, allowed me the opportunity to accumulate functions and was the responsibility of the Iberian Spa Services Project Sale of 11 delegations chain Solinca HEALTH & FITNESS.Main responsibilities, had to ensure that the strategies used are the most appropriate and provide differentiated results.Plan and coordinate the six delegations ensuring that resources are used effectively to minimize costs and maximize results.Lead by example.Develop and create opportunities for the emergence of new talent emerging from either within the company or recruiting market.Motivate, develop and distinguish performance by meritocracy.Results achieved in the North Area Management:Record overrun by all KPIs of the business (invoicing, sales, customer service) in six delegations for which he was responsible.Development of establishing succession for all managed functions.Results achieved in the Iberian Project:40% growth in sales.

Location: Delegation in Braga CitySize: 56 employeesBy the good results achieved in Norteshopping delegation, comes the invitation to coordinate the delegation of Braga. This was a very remarkable experience in my profissiona route because I had to leave the "comfort zone", move me to a new area of the country with completely different difficulties and specificities and that made me grow a lot as a person and professional.Role and Responsibilities:Coordinate a fairly multidisciplinary team in customer service, sales, communication, customer retention, cleanliness and hygiene, maintenance and technical part.Able to achieve the objectives outlined by the company.Motivate each employee so you can achieve high rates of performance.Create and plan improvement strategies continues in customer service.Results achieved:99.7% value recorded in Customer Service.Record overrun by all KPIs of the business (customer number, billing, service sales, customer service).

Locatrion: Delegation of OportoDimention: 44 employeesRole and Responsibilities:Coordinate a fairly multidisciplinary team in customer service, sales, communication, customer retention, cleanliness and hygiene, maintenance and technical part.Able to achieve the objectives outlined by the company.Motivate each employee so you can achieve high rates of performance.Create and plan improvement strategies continues in customer service.

Monitoring and managing the process of rehabilitation of people with special needs.