User Experience And Interface Designer
CurrentCollaborated with developers, product managers, marketing teams, and external designers to create user-centered digital solutions for local grocery stores. My focus is on enhancing the shopping experience both online and in-store through innovative design strategies.Key contributions: •Designed and implemented a loyalty program with a prize catalogue, boosting user engagement by 20%. •Developed out-of-stock features for web and mobile, reducing cart abandonment by… Show more Collaborated with developers, product managers, marketing teams, and external designers to create user-centered digital solutions for local grocery stores. My focus is on enhancing the shopping experience both online and in-store through innovative design strategies.Key contributions: •Designed and implemented a loyalty program with a prize catalogue, boosting user engagement by 20%. •Developed out-of-stock features for web and mobile, reducing cart abandonment by 15%. •Streamlined the checkout process, improving conversion rates by 10%. •Redesigned self-scanning and cross-platform apps, improving usability. •Created and defined a design system with developers to ensure consistency across all products. •Collaborated with marketing teams and external designers to align the product’s visual identity and ensure cohesive communication across all channels. •Responsible for creating tickets on Jira and tracking their progress to ensure smooth project delivery. •Organized and facilitated workshops with developers and stakeholders to align on project goals, gather feedback, and ensure continuous improvement.My role enables me to drive impactful changes by integrating user feedback, designing with scalability in mind, and working in Agile environments to deliver seamless, efficient user experiences. Show less
