♦ Human Resources • Recruitment - complete recruitment process - sourcing, recruiting, salary designing with accounts support, joining formalities, induction • Documentation - Employee Files, Welcome Kit – appointment letters. Company policies, personal records. • Payroll Management – Salary Designing – with accounts support, Designing Salary slabs, Salary Calculations, Salary Disbursal • Leave management system • Performance Appraisal - Designing Job Descriptions, Define KRA’s, Assesment of the Appraisal by management♦ Office Administration • Office Cleanliness • IT Maintenance & Upkeep • Ensuring Admin related payments are managed • Stationary management • Maintaining Contracts with vendors ♦ Tour & Events • Outbound ~ Product Development ~ Costing ~ Operations – hotel bookings, transportation, experiences, other reservations etc ~ Documentation - Vouchers, Itinerary, Travel book etc ~ Support Accounts for Billing & Invoicing. • Inbound ~ Hotel Bookings ~ Assist with operations as & when needed. ~ Documentation - Vouchers, Itinerary, Travel book etc • Events ~ Vendor Management ~ Coordination - with various units as per requirement ~ Collaterals - designing & printing of collaterals as per requirement. ~ Assist the MD on other matters as and when needed.

• Establish roles and policies aligning with the organisations overall goals and objectives• Develop financial budget proposal for the company. • Manage the Marketing Process – Meet with new clients, turning leads to sales.• Liaise with the Human Resource Department(HRD) and direct all human resources and management activities. • Determine the resources needed to accomplish goals, and coordinate with the (HRD) regarding the same.• Planning & scheduling of work load, distribute work load among recruiters. • Implement standard of performance, company policies and make changes as necessary. Set and maintain productivity and quality of standards• Work with the Human Resources and the Accounts Department. • Manage client relations. • Manage all administration processes.

Client Servicingo Acquiring information from the client o Advising the destinations.o Negotiating & Finalization of Rateso Prepare invoices o Payment follow upsVendor Relations o Coordinating to materialize suitable itinerary and rateso Negotiating for the best Air fareo Payments Follow upso Maintaining Vendors/Suppliers databaseo Attending Road Shows & Meeting new vendorsHuman Resources and Administrationo Maintaining all Official recordso Check and reply all emails on regular basiso Maintaining attendance and making salarieso Timely Payments of Electricity Bill, Phone Bills, Rent etc

Responsible for PayrollMaintaining leave registersOff- day and Over time vouchersCorresponding with all the branchesMaintaining employee filesFull and final settlement of ex-employees.