I am a results-driven Office Administrator with a robust background in CRM systems, client-server solutions, and strategic planning. My experience encompasses efficient time management, active listening, and exceptional problem-solving skills. With a Post Graduate degree in Business Management and a Masters in Economics, I offer a unique blend of business acumen and analytical thinking.Having served as an Office Assistant at a physiotherapy clinic and a Customer Service Team Lead at Major Maintenance Pvt., I professionally managed inquiries and complaints, fostering strong client relationships. As a General Manager at Usha Bansal Nursing Home, I streamlined operations, improved customer satisfaction, and developed effective policies.Proficient in English, Punjabi, and Hindi, I hold licenses and certificates in CPR/AED/First Aid, Security, Affiliate Marketing, and Customer Service. My unwavering commitment to excellence and customer-centric approach make me a valuable addition to any team. Let's connect and explore how I can elevate your organization's success.