Business Analyst Intern
● Analyzed various datasets and F1 scores using R to identify key gaps in the feedback for multiple generative AI models while leading the implementation of a feedback process to improve AI model performance and data quality.● Defined and collected data requirements for SOC2 compliance, by conducting stakeholder interviews and reviewing existing data management frameworks.● Developed detailed workflow diagrams and use cases for data segregation processes in the CRM system, which supported business intelligence initiatives and reduced report generation time by 25%.● Partnered with the Chief Executive Officer and Chief Technology Officer to identify data quality issues and led the development and delivery of a comprehensive Root Cause Analysis.