Nur-E Imam Email & Phone Number

Sales and customer service, conflict resolution, onboarding, direct the work of, delegate tasks to, and inspect the progress and completion of tasks given to student employees.

Buffalo, New York, United States

• Provided exceptional customer service with thoroughness and attention to detail in a fast-paced, high-pressure, and unpredictable environment while training new employees• Reduced the speed of service from 8 min. to 4 min.• Successfully opened store independently on many occasions

New York, United States

Tutored students in various subjects, especially in mathematics, and helped them with their homework assignments

Buffalo, New York, United States

• Attend weekly lab meetings and help to conduct and administer in-person studies in the lab with students from the introductory psychology subject pool. • Assist graduate student in conducting literature review, and in developing qualitative and quantitative survey procedures focusing on self and motivation

Buffalo, New York, United States

• Worked with toddlers, children, and teens diagnosed with Autism Spectrum Disorder and other developmental disabilities in their homes helping them learn communication skills, social skills, self-help skills, play skills, and school work through Applied Behavior Analysis principles• Learned directly from Board Certified Behavior Analysts (BCBA) on how to provide therapy to children and families in need of support• Accurately recorded treatment data, engaged in and ensured client safety, and always maintained confidentiality of all clients as well as a professional conduct

Buffalo, New York, United States

• Supported the community by serving as a mentor and advisor to 150 students and their families with the financial aid application process – FAFSA, TAP, Say Yes, etc., as well as registration for the PSAT, SAT, and ACT• Assisted students with the college application process, and transition from high school to college • Communicated regularly with supervisor, and site supervisor, managed participation data through paper and online forms, and performed other duties as assigned• Learned and enhanced professional skills through attending all trainings and professional development/supervision sessions, acquired work experience in a school setting with education professionals by providing 15 hrs./week of direct service for assigned school for the academic year

University At Buffalo

• Provided exceptional customer service with thoroughness and attention to detail in a fast-paced, high-pressure, and unpredictable environment while training new employees• Reduced the speed of service from 8 min. to 4 min.• Successfully opened store by myself on many occasions

Buffalo, New York, United States

• Provided exceptional customer service by assessing needs of internal and/or external customers, provided appropriate information or assistance, resolved difficult customer issues, and worked with resistant customers• Explained ideas, policies, procedure, or reason behind decisions to others, while displaying tact and empathy and adjusting communication style to increase understanding

Buffalo, New York, United States

Assisted the admissions office in processing admission forms for potential students, performed administrative duties related to students’ programs, maintained, and managed private student information in online and physical files, and assisted admissions personnel in providing photocopies and filings

Master Of Arts - Ma, Educational Data Science

Bachelor Of Arts - Ba, Psychology

Minor: Theatre

Psychology

High School Diploma, Science Research

Activities and Societies: Junior Reserve Officers' Training Corps (JROTC), 09/2013 - 06/2017Commander (Cadet Captain), Junior Reserve.