Nur Izzati Email and Phone Number

Graduate Research AssistantFlow Analysis, Simulation, and Turbulence Research Group (FASTREG)Roles and Responsibilities:Website Development: Created a website for Advanced Industrial Modelling, enhancing the group's online presence and resource accessibility.Journal Paper Formatting: Assisted with formatting and editing journal papers for publication, ensuring adherence to academic standards and guidelines.Event Preparation: Prepared paperwork for my supervisor's upcoming events, facilitating smooth organization and execution.Social Media Management: Managed the FASTREG Facebook page, promoting research activities and engaging with the academic community.Presentation Preparation: Developed slide presentations for various academic and research purposes.Additional Support: Provided general support to my supervisor, contributing to the overall efficiency and success of the research group.

Maintenance Planner InternRoles and Responsibilities:1. Maintenance Planning- Understanding the Scope: Gained a thorough understanding of planning and scheduling tasks.- Scheduling Maintenance: Scheduled machine maintenance based on priority under the supervision of Ms. Amani.- Maintenance Plan Execution: Allocated manpower and estimated the duration for each task, prioritizing them based on safety, quality, reliability, and productivity.- Meetings: Attended pre- and post-maintenance meetings to learn about planning and scheduling upcoming maintenance.- Checklist Generation: Created checklists for upcoming Preventive Maintenance (PM) tasks discussed in meetings.- Task Distribution: Distributed checklists, LOTO reports, and permits to work to electrical and mechanical technicians.2. Preventive Maintenance- Participated in PM activities to gain a deeper understanding of machinery, enhancing my efficiency in planning tasks.3. Other Duties- Supply Chain & Procurement: Assisted the store coordinator with submitting Delivery Orders (DO) in the system, learning about the supply chain and procurement process.- Behavior-Based Safety (BBS): Entered BBS reports for the Engineering Department into the system, understanding the importance of addressing behaviors that contribute to workplace accidents and incidents.- Additional Knowledge: Gained insights into CapEx and OpEx, Mean Time To Repair (MTTR), Mean Time Between Failure (MTBF), Overall Equipment Efficiency (OEE), Why-Why analysis, and Failure Mode and Effect Analysis (FMEA).

• Apply expertise in business administration, recording keeping, planning and implementing new customer service strategies which increases customer satisfaction during working period. • Resolved customer complaints and provided product information and necessities • Calculate total payments received daily and reconciled the result with the total sales• Compiled and maintained non-monetary reports and records. • Received payment from customer by cash or billing cards and issuing receipts, credits or change outstanding to customer to establish friendly relationship.• Excellent in financial skills in processing all types of monetary transactions.• Collected cash, check or charge payment from customer and provided change for cash transactions. • Created a welcoming environment for customers to ensure a positive first impression of the supermarket.