Implement and execute targeted marketing strategies for current promotions to optimize sales.Design and oversee acquisition and loyalty initiatives, enhancing the database to improve client retention and business development strategies, ultimately maximizing room, meeting, and event sales.Prepare, propose, and implement comprehensive marketing plans and budgets, including regular progress reports to track effectiveness.Actively follow up on client inquiries and feedback, delivering exceptional service and timely responses to enhance customer satisfaction.Ensure the seamless execution of all functions and events, maintaining high standards of service throughout.Draft and manage all correspondence with clients and guests regarding accommodations, meetings, and catering services.Conduct surveys and research on competitors’ offerings, preparing detailed proposals for Generate monthly statistical reports on sales and marketing activities, providing insights for decision-making and strategy adjustments.

-To promote and sell Hotel room and services with the latest promotion.-To develop and manage acquisition and loyalty programs as well as its database to enhance business acquisition, retention and development strategies in order to maximize room, meeting and sales productivity.-To prepare, propose & execute marketing plan, budgets & progress report.-To follow-up on clients' requests, feedback & provide prompt outstanding service.-To lead and assist in the training of new and existing employees with similar job responsibilities, ensuring that they have the necessary skills and knowledge to perform their duties with maximum efficiency.-To ensure smooth running of all functions & events.-To prepare correspondences to clients/guests pertaining to accommodation, meeting and catering.-To survey / research competitors' products & services & prepare proposal.-To prepare monthly statistical and reports on sales & marketing related matters.-Assists General Manager on administration and other Sales & Marketing matters.

- Identify prospect, develop and increase new business development opportunities- Prepare competitive quotations, invoices and tailored recommendations to customers- Research and analyze areas based on potential customers.- Implement a business plan for the sales department and achieve the company's revenue budget.- Support and provide solutions base on system that provide train for, which is AUTOCOUNT and MILLION SOFTWARE.-Join and develop training provides by AUTOCOUNT and MILLION Accounting system.

-Perform outbound sales calls to customers.-Meet or exceed the daily number of calls expected.-Follow prepared sales scripts to provide accurate information about a product, features, and benefits.-Develop relationships with potential prospect.-Respond to sales inquiries/requests in a timely manner.-Ensure the communications and messages about products and services are delivered to prospects in an effective mode-Make follow up calls promptly.-Aim to increase the conversion rate to Opportunity to Sales ClosedAdditional skill - Acknowledge and learn about accounting basic that actually base on product that Niagawan produce (accounting software) - Gain multiple business basis knowledge from prospect that advise for consultation - Meet different types of client that shares culture, enviroment and agility of business

- Make calls to clients on product and service that available- Respond efficiently and accurately to customers, explaining possible benefits, and ensuring that clients feel valued- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service- Make sales for products or services that may better suit clients’ needs- Take part in training and other learning opportunities to expand knowledge of the company and position

- Posting on services assistant for signature restaurant and fine dining restaurant- Give guests service experience and expertise in explaining food and beverages- Check guest satisfaction and hospitality- Handling report of daily operations and cashier- Experience in beverages knowledge and food knowledge- Experience in handling guests’ complaints and concerns about food and beverages- Delivery food experience for customers

- Position as service assistant in all day dining restaurant- Service guest experience for food and beverages- Check guest satisfaction and food service quality- Handling inventory for beverages and equipment- Handling cashiers and daily report for restaurant

Internship at Ixora Hotel in Culinary department.- Internship In culinary department for Five Main kitchen- Writing reports for internships- Study in culinary arts and culture