Nur Nadhirah Email and Phone Number

- To perform as receptionist/customer service tasks in general- Organizing merchandise for agents, including stock counting every end of the month- Submitting timely reports and preparing weekly/monthly reports as assigned- Filing various documents and maintaining databases- To perform ERP system daily: Open new case, Convert cases from Pending to Completed, Generate INV/OR/CR/PV according to each cases- Assigned as Project Admin for 5 months for issuing Invoice, OR, PV- Updated monthly Sales Report for each project assigned undercompany

- Brainstormed new and creative growth strategies through digital marketing- Assisted customer online via Whatsapp/Facebook Messenger- Planned database marketing, email, social media, and displayadvertising campaigns

- Handled customer complaints, provide appropriate solutions and alternatives within the time limits / follow up to ensure resolution via inbound & outbound calls, email and live chat- Redirected calls / chats as needed and worked with supervisors to address any outstanding issues or concerns- Assisted Team Leads in daily escalations for agent's criticaltickets/reports that needs to be submitted to higher department

- Prepared meals in an assisted living setting, including main special and short order cook when requested- Maintained a clean and sanitary kitchen ensuring it met stateguidelines for food safety and inspections- Assisted other chefs in the food preparation process during events

- Prepared meal ingredients, which includes seasoning of different meats as well as washing, peeling, and chopping vegetables and fruits- Received deliveries and verified that all ordered items have been delivered and are of good quality- Assisted with preparation, set-up and service for daily events and breakfast