Nurainun Abdullah Email & Phone Number

Brunei

Lead a team of 33 professionals overseeing insurance services, marketing, digital payments, omnichannel services, customer retention, customer service, collateral registry, and facility management. Our responsibilities have expanded effective April 2024 to include managing hire purchase loans for used cars, motorcycles, boats, and consumer loans, broadening our scope to meet evolving customer needs.

Brunei

Managed the operational and administrative activities of the sales and marketing function.

Brunei

Managed the operational and administrative activities of the sales function.

Brunei

Led and supervised various operations, including Auto Direct Prepaid Card, Baiduri Finance Mobile Application, and the Smart Executive Programme. The role includes planning, directing, and managing these activities while also implementing customer retention projects and initiatives.

Brunei

Coordinated activities for Card Centre Sales and Services projects and ensure cost, schedule, and quality standards are met. Developed and implemented policies and procedures for products and services as required.

Brunei

Performed various internal audits within the Bank to determine compliance with policies, procedures, laws and regulations.

Brunei Darussalam

Responsible for acquiring new business and deepen existing customer relationships for the Emerging Affluent segment to the specified service standards and targets.

Brunei & Singapore

Developed Baiduri Bank’s inbound and outbound remittance business. Implemented initiatives in coordination with internal and external associates to improve customer service, operation, and productivity of the bank’s remittance business.

Bachelor Of Business Administration (Hons), Business Administration And Management, General

April 2012-March 2015 Government-funded Scholarship - Bachelor Degree Programme of Limkokwing University of Creative Technology.

High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: Bowling Team