Currently working as Sales Admin & Operation. Handling document such as preparing quotation, media order, site plan and proposal for the sales team. Also doing co-calling for new client and follow up approached client.

• Calculate monthly salary and prepare pay slip• Monitor petty cash and expenses movement• Filing expenses slip, daily sales report, monthly sales report and stock purchase order.• Track money movement (online transaction/cash)• Calculate monthly profit and loss• Monitor sales movement• Update to owner any billing to shop (Unify, Air Selangor and TNB)• Create promotion in-house poster and video to advert to social media account.• Ensure to complete daily operation checklist, daily stock and daily cash count.• Making sure all staff are following SOP of preparing beverages and foods.• Update or report to owner for any problem found • Stock ordering every two weeks and follow up with warehouse’s person in charge.• Ensure daily and weekly cleaning schedule assigned are completed • Welcoming the customers, answering their questions, informing them about all specials and new items available, and informing them about the in-house offers. Also accepting orders and payments.• Preparing cook topping, foods, grinding, and blending the coffee beans. Brewing tea and coffee and serving the customers.• Packaging beverages and food for sale.• Selling food, tea and coffee blends and other brewing equipment, also highlighting the differences between each item, also educating the customers about the brewing methods.• Cleaning the dining areas. Restocking work and emptying trash. Also ensuring cleaning and sanitizing equipment and utensils.• Learn brewing methods, beverage blends, food preparation, and the presentation techniques to improve beverages and food quality.• Updating displays and signage to attract customers. • Taking the inventory and replenishing items at tables, in display cases, or behind the counter.• Assuring all food safety regulations and all quality controls.• Preparing cooked or uncooked topping, tea, coffee and foods as per SOP provided

• Submitting tenant/client information and a rental computation for each reservation of a room made through an external agent. Make sure the room booking confirmation has accurate information and rental calculations.• Submitting the tenancy agreement and checking that all the information is accurate.• Generate client/tenant move-out form and ensure the terms are match with the tenancy period. Update completed move-out form in system to confirm move out intent.• Assign person in charge for room inspection after tenant move out • Update and ensure inspection reports submitted are correct • Verify all tickets that submitted for the inspected room • Verifying various detail about the refund claim such as tenancy period and conditions of refund • Ensure all invoice charged to tenant reflect in tenant statement• Compile all documents needed for deposit refund request. • Preparing account statements for all refund processes• Communicating with tenants intend to move out from the rented property• Update to client about refund status and following up with client to ensure payment/refund is made correctly• Compile data and prepare a variety of reports• Dealing with collection income, authorities, collecting income from client/tenant etc.• Collect, administer, and manage the collection of services and to report the status of collection• Manage data entry and make sure accurate at all time• To handle office administration and maintenance administration related works• Performing related duties as assigned by the management

Responsibilities/Job description:Answered calls, responded to emails, and spoke with clients face-to-face.Handled customer complaints with empathy and composure.Follow up with clients: orders, solving any issues, assisting clients with questions, processing return item, processing refunds and assisting repair products/warranty claims.

Responsibilities/ Job description : -Cashier-Prepare raw material-Cleaning store-Arranging stocks -Check expired products daily/weekly

Assigned department :-Tax-Account-Company Secretary

Responsibilities/ Job description : • Handled customer• Do closing for the department assigned• Guide customer's activity