Data Analyst and UX ResearcherI possess international education and experience in market research, user experience (UX), and customer experience (CX). Currently, I am focused on data analytics, with a specialization in SQL and data visualization using Tableau and Power BI.Skills and experience:👉🏼 Strong analytical skills with proven experience in deriving insights for driving business impact👉🏼 Solid understanding of both qualitative and quantitative research methodologies👉🏼 Extensive hands-on experience in planning and conducting qualitative and quantitative customer research, including usability testing and customer experience measurement techniques👉🏼 Experienced moderator for focus groups👉🏼 Background in both agency and client-side projectsAreas of Expertise 🛠 Monitoring and analyzing user base activity, conducting churn analysis, and evaluating the effectiveness of marketing campaigns. Proven experience in implementing reports and dashboards using Tableau🛠Customer Experience & User Research (CX/UX): Conducting CX research, persona development, journey mapping, and performing both quantitative and qualitative usability testing, as well as Customer Journey Mapping (CJM)Professional Certifications🛡 Tableau Course (Udemy)🛡 SQL Training🛡 UX/UI Design (CodifyLab, Bishkek)🛡 UX Researcher Certification (Higher School of Economics, Moscow)Languages 👉🏼 Intermediate proficiency in English and Turkish