Nuria Hasan Email & Phone Number

Bangladesh

Dhaka, Bangladesh

New York, United States

- Built a cost-effective lead outreach system from scratch using Excel Sheet, Huntr, and LinkedIn which the team uses to carry out their assignments- Onboarded clients to new tools and platforms with the help of Loom and Zoom meetings to minimize ambiguity in the process- Generated and assigned subordinates tasks to improve productivity organization-wide- Established new documentation rules and reorganized SOP to reflect changes in the organization- Monitored monthly salary disbursements to the local team and ran payroll for employees overseas- Generated monthly financial reports on revenue, team expense, and other income sources- Reviewed monthly expenses and deliberated on cutting costs on redundant platforms to reach operational excellency- Collaborated with the CEO to brainstorm possible operational plans for the future- Supervised a team of 5 and monitored employee performance to generate evaluation reports - Finalized job descriptions and generated contracts for new employees- Coordinated several webinars using Eventbrite, Canva, and Zoom and advertised events via social media platforms to gain participants- Contributed to talent development and monitored admin dashboards to update them regularlyLead Generation - Revenue Maximization Project- Performed lead generation through LinkedIn using PhantomBuster and Linkhelp to successfully increase the website applications per week by 20%- Achieved sales target through lead generation and increased the company revenue by $100,000 within 2 months- Analyzed consumer behavior based on video reports from the interactions between stakeholders and customers and categorized them into customer types- Reduced overall CAC and churn rate by 15% of the marketing department by using the targetted approach for each customer group- Achieved quarterly KPIs working in an agile setting with a team of 5 to increase website trafficInteracted with several customers to gather reports on customer satisfaction

New York, United States

- Generated offers for the customers and trained them on our platform using Slack and ClickUp- Developed a high-efficiency system in the Admissions team to reduce the time lag in communication with customers from 24h to 2h- Built an automated workstation using ClickUp where all of the redundant and repetitive work was switched over to machine; improved the efficiency and effectiveness of work by 70%- Consulted on product changes with the product team based on the feedback collected from the customer groups- Assigned homework and projects to users on GitHub after every live session and sent regular reminders to finish the work on time- Collaborated with the CEO on creating and establishing company policies for all the employees in the organization- Coordinated daily and weekly meetings for the teammates under the agile work system- Organized community interactive events for the alumni and active users by creating a system where the attendance was 80% of the invitees- Interacted with customers and received feedback for the product to implement changes in the team's responsiveness- Designed Standard Operating Procedure for all departments to follow using Google Docs, Loom, and ClickUp- Prepared job descriptions, job specifications, training materials, and screening assessments for new hires- Designed the automated structure for the recruitment process and trained teammates to use the system- Consulted with HR manager and officers on the selection round of suitable candidates for the vacant position

Dhaka

Jeddah Governorate, Saudi Arabia