As a Senior Architect at Nokia, I've had the privilege of spearheading the Automation Center of Excellence (ACoE) under Nokia's strategic umbrella. My focus on ServiceNow has allowed me to craft transformative solutions, catering to diverse business needs within Nokia.Within this role, I collaborate closely with different businesses at Nokia, diving deep into their unique challenges and conceptualising solutions that provide effective resolutions. My responsibilities extend beyond design, as I am entrusted with end-to-end solution provision, ensuring that each proposal aligns seamlessly with business objectives.Integral to my role is the management of various service providers, where I hold the authoritative role overseeing solutions crafted by diverse architects from Nokia's service provider network. My approach involves a comprehensive evaluation encompassing ROI, security enhancements, compliance adherence, process optimisation, and long-term sustainability.What defines my approach is a holistic perspective that goes beyond technical expertise – I architect success. By amalgamating strategic thinking with technical finesse, I create solutions that optimize operations, elevate security measures, and contribute to the long-term growth of the business.If you're seeking an innovative strategist, a collaborative leader, and a solution architect who consistently exceeds expectations, let's connect. I'm eager to explore how my experience can drive transformative initiatives in tandem with your organisation's vision.

Digital Transformation Leader | ServiceNow Architect | Operations Strategist | ITSM ExpertAt Below, within Airbus, I had the privilege of playing a pivotal role in driving substantial transitions and bolstering the foundation of Airbus India's IT capabilities from the ground up. I took charge of spearheading the establishment of comprehensive IT Service Management (ITSM) frameworks, contributing significantly to the organisation's growth trajectory.- Orchestrated an intricate shift from BMC Remedy to ServiceNow as the lead architect, facilitating a seamless migration that streamlined operations and enhanced efficiency.- Successfully initiated and oversaw the setup of end-to-end ITSM solutions from India, playing a central role in optimising service delivery and maximising operational excellence.- Navigated complex multi-product ownerships concurrently, exhibiting adept project management skills and an ability to drive synchronised progress across diverse domains.- Managed diverse teams, providing strategic guidance and leadership, and effectively leveraging collective strengths to drive impactful results.- Pioneered the establishment of a robust Robotic Process Automation (RPA) Center of Excellence (CoE), creating an agile framework that harnessed automation to drive efficiency and innovation.- Undertook a prominent role in the organisation's digitalisation efforts, collaborating with partners to introduce transformative initiatives that yielded enhanced operational outcomes.My journey at Below in Airbus has allowed me to make enduring contributions to Airbus India's IT evolution. My passion for innovation, strategic mindset, and a proven ability to lead diverse teams toward a common goal have been instrumental in my achievements. If you're looking for a dynamic professional who excels in driving digital transformation, optimising operations, and fostering collaborative growth, let's connect to explore how I can add value to your strategic initiatives.

Adaptable IT Leader | ServiceNow Specialist | Process ChampionMy journey at Wipro has been an exciting voyage through diverse domains that encapsulate my ability to adapt, innovate, and drive results. Operating within domains such as BFSI, Energy, Retail, and Medical, I've showcased my versatility and readiness to embrace new challenges.In the dynamic landscape of the Product Engineering Services (PES) ServiceLine, I harnessed my Java expertise and BMC Remedy proficiency to orchestrate seamless system integrations. This knack for integration not only improved operational efficiency but also enabled the smooth flow of critical data across systems.Stepping into the realm of ServiceNow, I undertook a groundbreaking initiative by establishing the first-ever ServiceNow customer from the realm of managed services. This achievement not only illustrated my technical acumen but also laid the foundation for streamlined IT service management, ultimately enhancing customer experiences.My strategic involvement didn't stop there. During a pivotal datacenter movement, I leveraged my infrastructure insights to facilitate a smooth transition that minimised disruptions and ensured operational continuity. Moreover, my profound knowledge of ITIL practices led to my nomination as a corporate trainer, allowing me to impart valuable process training and contribute to the elevation of organisational standards.Through various promotions and a steadfast commitment to excellence, I evolved into the role of a Consultant, where I embody dedication, proficiency, and the ability to consistently deliver impactful outcomes.In a world where adaptability and innovation are paramount, my diverse domain expertise, technical prowess, and unwavering dedication make me an asset poised to contribute to your organisation's strategic initiatives. Let's connect and explore how my experiences align with your vision for growth and innovation.