Rachel Shuster, Bsn, Rn, Carn, Caap, Fiaan Email & Phone Number

Pittsburgh, Pennsylvania, United States

• Serve as a leader advancing best practices in the delivery of culturally sensitive addiction care through both provider and community components in both the Medicare and Medicaid lines of business.• Utilize various sources of information, knowledge and data, such as internal analytics, guidance from SAMSHA, CMS, state/local government, ASAM and other thought leaders from the addiction industry, as well as provider and stakeholder input, to design and deploy training, education, and… Show more • Serve as a leader advancing best practices in the delivery of culturally sensitive addiction care through both provider and community components in both the Medicare and Medicaid lines of business.• Utilize various sources of information, knowledge and data, such as internal analytics, guidance from SAMSHA, CMS, state/local government, ASAM and other thought leaders from the addiction industry, as well as provider and stakeholder input, to design and deploy training, education, and informational efforts that advance high-quality addiction medicine affording best outcomes for our members while also advancing business priorities such as financial targets, HEDIS, STARS, etc. • Strategically engage providers and stakeholders to advance our business priorities through provider training and development, presentation at conferences and seminars, and development of articles and whitepapers. • Support all corporate addiction efforts including managing corporate disease/condition management programs and serving as subject matter expert with work groups. Show less

Renfrew, Pennsylvania, United States

As a Registered Nurse, I worked collaboratively with the medical director, psychiatrist, and all other staff members to provide holistic care to patients. Key responsibilities included:• Assessing all current patients on admission and as needed throughout their admission, maintaining accurate and timely documentation of all care provided. • Administering medications to patients regularly, including the administration of specialty medications such as long-acting injectable naltrexone… Show more As a Registered Nurse, I worked collaboratively with the medical director, psychiatrist, and all other staff members to provide holistic care to patients. Key responsibilities included:• Assessing all current patients on admission and as needed throughout their admission, maintaining accurate and timely documentation of all care provided. • Administering medications to patients regularly, including the administration of specialty medications such as long-acting injectable naltrexone (Vivitrol) and long-acting injectable buprenorphine (Sublocade). • Providing medical education to patients regarding diagnoses, medications, and more. • Answering patient questions thoroughly and providing patient education.• Conducting a weekly Health and Wellness group with all patients, tailored to the educational needs of the current milieu.• Providing ongoing oversight of all onsite medical processes including ordering medications, ordering medical supplies, orienting staff to the medication self-administration procedures. • Conducting chart and medication administration record (MAR) audits regularly. Show less

Pittsburgh, Pennsylvania

Promoted to Outpatient Nurse Coordinator II in March 2019 after obtaining my Certified Addictions Registered Nurse (CARN) certification followed by formulating a proposal and obtaining committee approval for my first annual unit improvement project.

Pittsburgh, Pennsylvania

As an Outpatient Nurse Coordinator, I served as the charge nurse and informal team lead, directing department operations of an interdisciplinary team including 12 doctors actively caring for over 170 active patients with opioid use disorder within a large, general internal medicine, hospital-based clinic. Some of my key contributions include:• Provided compassionate care to new and returning patients for utilizing medication-assisted treatment and other evidence-based treatment modalities… Show more As an Outpatient Nurse Coordinator, I served as the charge nurse and informal team lead, directing department operations of an interdisciplinary team including 12 doctors actively caring for over 170 active patients with opioid use disorder within a large, general internal medicine, hospital-based clinic. Some of my key contributions include:• Provided compassionate care to new and returning patients for utilizing medication-assisted treatment and other evidence-based treatment modalities such as motivational interviewing, trauma-informed care, and SBIRT.• Analyzed reporting and statistics for continuous process improvement and for readouts to the University of Pittsburgh’s Program Evaluation and Research Unit to ensure benchmarks are achieved in order to retain grant funding from DHS. • Collaborated with leadership and newly hired staff to create, initiate, and integrate our office-based opioid treatment program into the existing UPMC General Internal Medicine Clinic of Oakland by creating patient contracts for buprenorphine and naltrexone as well as other important documents, educational handouts, and clinic policies and procedures.• Created intuitive material for patients and staff including a buprenorphine home-induction flowsheet, “Smart Phrases” in EpicCare for use by team members, a patient packet informational form, and PA DHS forms and documents. Show less

Butler, Pennsylvania

As a Registered Nurse, I provided bedside nursing care to critically ill patients alongside the patients’ interdisciplinary teams. Some of my key contributions include:• Developed and adapted treatment plan based on continuous patient assessment and physician orders ensuring all actions were within regulatory guidelines and the highest standards of care.• Served as a Charge Nurse with a team of up to 7 nurses coordinating nursing activities and strategically delegating tasks.

Butler, Pennsylvania

As a Certified Nursing Assistant, I provided engaged, compassionate care for up to 24 patients as directed by nurses including patient daily activities, supply ordering, recording vital signs, delivering meals, emptying drains, and transporting patients. I demonstrated meticulous attention to detail in documenting actions and maintained unit organization.

Butler, Pennsylvania

As a Clinical Nursing Instructor, I facilitated nursing instruction in a clinical setting for up to 10 nursing students and supervised care given to patients and conducted weekly performance evaluations with a focus on policy and regulatory compliance and clinical performance.

Monroeville, Pennsylvania

As a Registered Nurse, I delivered direct nursing care and operational activities including scheduling, quality assurance, mentoring of nursing students, and treatment planning. Some of my key contributions include:• Utilized physician orders and patient assessment to develop and implement patient treatment plans. • Contributed to organizational success by serving on the Scheduling Committee and the Organizational Excellence Committee.• Spearheaded ICU brochure creation… Show more As a Registered Nurse, I delivered direct nursing care and operational activities including scheduling, quality assurance, mentoring of nursing students, and treatment planning. Some of my key contributions include:• Utilized physician orders and patient assessment to develop and implement patient treatment plans. • Contributed to organizational success by serving on the Scheduling Committee and the Organizational Excellence Committee.• Spearheaded ICU brochure creation replacing a one-page letter with an easy-to-read informational handout answering commonly asked questions and providing guidance for those not familiar with the intensive care unit. Show less

New Wilmington, Pa

As a Home Personal Care Aide, I served as an in-home caretaker assisting hospice care nurses by bathing and feeding patient, aiding with daily living activities, performing range of motion exercises, preparing some meals, and cleaning the home.

Bachelor’S Degree, Registered Nursing/Registered Nurse

Activities and Societies: Student Nurses’ Association of Pennsylvania (2008-2012, VP 2011-2012), Sigma Theta Tau Member, Nu Sigma Chapter.

General Stud, Family Practice Nurse/Nursing

Activities and Societies: Student Class Representative (2015-2016), Pennsylvania Coalition of Nurse Practitioners (PACNP) Student Member.