Ibrahim Nuruddeen Isa Email & Phone Number

Abuja, Federal Capital Territory, Nigeria

• In my role as an Assistant Manager, I drive the seamless delivery of ICT services that directly enhance operational efficiency. I’m responsible for managing and maintaining critical IT infrastructure, ensuring that our.
• Enhanced customer satisfaction: Achieved an 85% customer service satisfaction rating every quarter in 2022 by resolving IT issues efficiently and improving response times.
• Optimized resource management: Spearheaded a quarterly ICT equipment inventory initiative that streamlined asset tracking and reduced equipment loss by 10%.
• Led successful project deployments: Oversaw the full deployment of desktop systems for our self-service station project, enabling a 100% service rollout by Q4 2023.
• Cross-functional collaboration: Worked closely with departments to ensure that technology aligns with organizational goals, empowering teams to work smarter with effective ICT solutions.

Abuja, Federal Capital Territory

Driving customer satisfaction: Consistently achieved a customer satisfaction rating of 80% for Wuse Small and Medium Tax Office (Wuse SMTO) through effective ICT service delivery through out the quarters in the years 2020, 2021 and 2022. Promoting ICT literacy: 2 staff members trained per quarter on technology and processes in order to educate and empower.

Funtua, Katsina State, Nigeria

• As Senior Master Academics, I played a pivotal role in shaping the academic success of the school by leading key initiatives that fostered a culture of learning and excellence.
• Academic enrichment: Organized inter-class and inter-house quiz competitions and debates, significantly boosting student engagement and critical thinking skills across all grades.
• Exam success: Collaborated in the preparation and seamless administration of WAEC and NECO exams, ensuring students were well-prepared and logistics were flawless.
• Teacher performance improvement: Introduced an effective teacher supervision strategy that improved class attendance to nearly 100%, resulting in higher consistency in delivering quality education.

Katsina State, Nigeria

Taught physics to senior secondary school three (SSS3) students, achieving a 80% pass rate in NECO and WAEC exams.Developed and implemented interactive teaching methods, improving student engagement and understanding.Created and managed science clubs, promoting hands-on learning and scientific inquiry.Collaborated with colleagues to develop and implement.

Katsina State, Nigeria

Established and managed computer training programs for students and community members, enhancing digital skills and employability.Developed strategic partnerships with local businesses, providing internship opportunities for students and promoting industry relevance.Oversaw curriculum development, instructor training, and resource management, ensuring.

Certificate In Data Science (Intermediate), Data Science

Introduction to Data Science Comet for Data Science Data Science Prerequisites - Numpy, Matplotlib, and Pandas in Python Get a Remote Data.

Certificate In Data Science, Data Science, Higher Merit

Certificate In Data Science, Data Science, Higher Merit

Cohort 1 Fellow

Master'S Degree, Computer Vision, Research Masters Degree

Activities and Societies: 1. Makerere University Artificial Intelligence Research (MUKAIR) 2. Data Science Africa 3. Black in AI A.

Bachelor'S Degree, Computer And Information Sciences And Support Services, Second Class Honours (Upper Division)

Activities and Societies: 1. General Secretary Secretary Islamic University West African Student Union (IUWASU) 2. Islamic University.