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Nuruddin Shaikh is listed as Senior Associate SC-phone at Sutherland Global Service Limited at Sutherland Global Service Limited, a with 2749 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Nuruddin Shaikh.
Nuruddin Shaikh previously worked as Senior Associate CS at Sutherland Global Service Limited and Data Management Analyst (Claim Process) at Enel X. Nuruddin Shaikh holds T.Y.B.Com from Mumbai University.
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Experienced Senior Associate in Customer Service with 6 years in the BPO industry, including 2.5 years at Sutherland. Specializing in non-calling roles, I excel in areas such as process optimization, client relationship management, and quality assurance. Proficient in utilizing various tools and technologies to streamline operations and enhance service delivery. A proactive team player with a knack for problem-solving and a strong commitment to achieving organizational goals. Eager to leverage my diverse skill set and industry knowledge in a new challenge. Let's connect and explore opportunities for collaboration.
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Navi Mumbai, Maharashtra, India
Analyzing unsanctioned customer’s record. Verifying customer information. Quickly make decision for each case. Consistently meeting all CPH’s. Backup support for quality team and certified quality auditor Top performer till now with appreciation certificate. Other stuff like maintaining EODR, quality support for team member, sharing updates regularly, etc.
Mumbai, Maharashtra, India
Analyzing and processing the Electricity, water and Gas bills for office management Buy/Verifying the data with online client data base. Rectifying corrections and make changes as per client request. Maintaining daily work report. Verifying and approach to clients for validation vie Email. Consistently meeting all CPH’s.
Mumbai, Maharashtra, India
Prepare stock reports on daily basis. Product design with creative concept. Handling office documents, taking client calls, Resolving errors. Handling clients in the office and as per client requirement create or edit design. Creating Vector base designs for wallet boxes. Stock reporting on daily basis.
Navi Mumbai, Maharashtra, India
Ø Verifying Medical Insurance claims submitted by the Provider. After assessment we either Pay/Deny/ Route/Withdraw the claims as per the steps mentioned in the Blue Source document (Client base Guideline website).Ø The claims are of GC (Group Claims) which includes Medicare claims of patients.Ø Supporting all the agents on their queries regarding claims processing.Ø Sharing updates with the all Group Claims operators.Ø Consistently meeting all CPH’s.Ø Adjudication of claims maintaining timely and error free processing.Ø Performing floor support to new team members and assign the work.Ø Prepare EOD reports on daily basis.
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Nuruddin Shaikh works for Sutherland Global Service Limited.
Nuruddin Shaikh is listed as Senior Associate SC-phone at Sutherland Global Service Limited at Sutherland Global Service Limited.
Nuruddin Shaikh is based in Mumbai, Maharashtra, India while working with Sutherland Global Service Limited.
Nuruddin Shaikh has worked for Sutherland Global Service Limited, Enel X, Fancy Paper Box, and Accenture In India.
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Nuruddin Shaikh holds T.Y.B.Com from Mumbai University.
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