Nurul Ismy A.

Nurul Ismy A. Email and Phone Number

.. @ Titipaja
Nurul Ismy A.'s Location
Indonesia, Indonesia
About Nurul Ismy A.

Nurul Ismy A. is a .. at Titipaja.

Nurul Ismy A.'s Current Company Details
Titipaja

Titipaja

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..
Nurul Ismy A. Work Experience Details
  • Titipaja
    Senior Staff It Operation Management
    Titipaja Dec 2021 - Present
    Jakarta Raya, Indonesia
    - Monitoring Ticketing Servicedesk.- Analisa problem dan resolving issue.- Memastikan waktu respons SLA dan waktu penyelesaian dalam Jira Service Management tercapai.- Berkoordinasi dengan divisi lain mengenai request dan problem yang terjadi pada operasional.- Manage and Maintenance Ticketing Tools (Jira Service Management).
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  • Titipaja
    It Asset Management
    Titipaja Sep 2023 - Jul 2024
    Jakarta Raya, Indonesia
    - Melakukan pengajuan Purchase Requisition untuk kebutuhan IT (Hardware/Software)- Melakukan proses Item Receiving untuk kebutuhan tagihan pembayaran dari Vendor- Melakukan pengajuan Payment Request untuk pembayaran Tagihan - Monitoring PR-PP
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  • Pt Care Technologies
    It Central Operation
    Pt Care Technologies Nov 2019 - Dec 2020
    Jakarta Selatan, Jakarta Raya, Indonesia
    - Project Admin- Monitoring Ticketing - Analisa problem - Kordinasi dengan tim engineer terkait solving problem- Backup dan Restore database untuk keperluan pengecekan problem
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  • Adira Finance
    It Operation
    Adira Finance Feb 2017 - Aug 2019
    Jakarta Selatan, Jakarta Raya, Indonesia
    - Monitoring tiket Servicedesk- Analisa problem dan resolving issue- Monitoring daily job Aging
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  • Pt Kereta Api Indonesia (Persero)
    Agent Inbound Cc 121
    Pt Kereta Api Indonesia (Persero) Feb 2016 - Jul 2016
    Jl. Ir. H. Juanda
    - Menerima Telpon pelanggan KAI untuk pemesanan Ticket Kereta- Memberi informasi seputar Kereta seperti informasi jadwal, ketersediaan tempat dulu, prosedur pemesanan, pembatalan dan perubahan perjalanan.- Menerima keluhan dari pelanggan KAI seputar Kereta api.
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Nurul Ismy A. Education Details

Frequently Asked Questions about Nurul Ismy A.

What company does Nurul Ismy A. work for?

Nurul Ismy A. works for Titipaja

What is Nurul Ismy A.'s role at the current company?

Nurul Ismy A.'s current role is ...

What schools did Nurul Ismy A. attend?

Nurul Ismy A. attended Universitas Muhammadiyah Prof. Dr. Hamka Jakarta.

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