Nurul Hasbi Email & Phone Number

Toronto, ON, CA

Responsible for the full-cycle recruitment process, which includes:- Assisting with employment requisition process- Preparing and posting job descriptions on company’s website, Indeed, LinkedIn, school job boards, professional sites, etc.- Sorting and organizing HR/Recruitment Mailbox- Resume screening and scheduling interviews- Completing reference checks.

- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices- Placed special orders and called other locations to find customer's desired items- Recommended merchandise based on customer needs and wants- Operated POS system to process payments including cash, check, and credit card transactions- Explained.

Toronto, Canada Area

- Engaged and interacted with customers with high level of service to establish strong customer relationships and satisfaction- Promoted HBC’s credit and loyalty programs while ensuring that targets are achieved- Process all POS transactions accurately and efficiently while maintaining a friendly and professional manner- Motivated team to open and close.

- Observed and studied 3 major departments to develop a redefined understanding of customer preferences, planogram implementation and product placement- Shadowed and collaborated with Assistant Manager to analyze, evaluate and make decisions concerning customer in-store shopping experience; observed customer shopping habits and assessed in-store traffic.

- Taking incoming customer calls and finding solutions to any questions or problems customers have- Processing customer credit card applications and filing of completed applications- Keeping store-relevant information organized and accessible, ensuring optimal levels of store cleanliness- Process return transactions by accurately scanning and collecting.

- Accurately collects cash, cheque or charge payments from customers. Scans merchandise and operates cash register- Proactively seek product knowledge to provide customers with information and identify selling opportunities that will lead to customer satisfaction- Follow all policies and procedures to ensure that shrink is minimized

Graduate Certificate, Human Resources Management And Services, High Honours

Academic courses: Strategic Human Resources Planning, Management Accounting & Corporate Finance, Recruiting and Selection, Occupational.

Bachelor Of Commerce (Bcom), Retail Management