Technical Support Engineer
CurrentTechnical Support & Bid Management.- Prepared comprehensive technical and commercial proposals for bid tender submissions, managing the entire process from checking technical requirement by client, sourcing, to bid clarification to ensure accuracy and completeness.- Collaborated with principals, legal, and financial teams to review tender contract terms, ensuring compliance with organizational objectives. - Managed inquiries and submissions via client platforms (e.g., Smart GEP, Ariba, SUS).- Managed and tracked projects or inquiry using CRM tools such as monday.com, ensuring real-time updates and successful task completion across team members.Client & Principal Relations- Provided product support for Geology & Geophysics Software, Industry Hygiene, Process Safety, Oil Spill, Environmental And IT Hardware/ Software.- Performed a site visit when required by the clients.- Worked closely with clients and sub-vendor/contractors or the equipment suppliers on the preparation of tender bid and to updates if there any new updates on the products and services.Document & Project Management.- Controlled documentation for PTTEP’s Subsea Hydraulic Power Unit (HPU) maintenance services and spare parts, overseeing final documentation in both hardcopy and softcopy formats.- Oversaw documentation for supply and delivery of ship loading pump to Langsat Terminal 3, Johor in Seraya Project.