Oct 2023 - Present
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Nusrath Fatima Email & Phone Number
Experienced Customer Support Specialist with MBA in HR | Looking for Remote work. (Currently working on Google Ads Search as a pSME- Search)
at
Cognizant
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Experienced Customer Support Specialist with MBA in HR | Looking for Remote work. (Currently working on Google Ads Search as a pSME- Search)
Location
Hyderabad, Telangana, India
Company size
Who is Nusrath Fatima? Overview
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Quick answer
Nusrath Fatima is listed as Experienced Customer Support Specialist with MBA in HR | Looking for Remote work. (Currently working on Google Ads Search as a pSME- Search) at Cognizant, a company with 278214 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Nusrath Fatima.
Nusrath Fatima previously worked as pSME at Cognizant and Senior Process Associate at Cognizant Innovations. Nusrath Fatima holds Master Of Business Administration - Mba, Human Resources Management And Marketing, A from Central University Of Karnataka.
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Cognizant
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Profile bio
About Nusrath Fatima
Customer service professional with 8 years of experience in customer care, cross-team collaboration, interpersonal communication, customer onboarding, account setup, and ensuring customer satisfaction.My postgraduate degree in Human Resources helps me empathize and build stellar relationships with customers, provide timely help and support to address their issues, resolve their doubts, and improve their experience with the company and products I am working with.I am ready to take on more responsibilities, leverage my experience and insights to diversify into customer success management roles, and reach the next level in my customer care journey.
Current workplace
Nusrath Fatima's current company
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Cognizant
10 roles
Nusrath Fatima work experience
A career timeline built from the work history available for this profile.
Senior Process Associate
Provide customer support to Google Ads clients.Trained in handling issues related to ad accounts, campaigns troubleshooting and more.
Dec 2021 - Oct 2023
Senior Platform Support Specialist
Providing customer care for the AdRoll PlatformHelping customers setup accounts, troubleshoot problems, and conflict resolution
Aug 2017 - Feb 2020
Human Resources Intern
Worked on weekends to gain HR experience. Responsibilities included scouting for candidates online, posting job vacancies, short-listing potential candidates, and cold calling prospective candidates to set up interviews with interested employers.
Apr 2017 - Oct 2017
Senior Associate
Strategic planning and management of resources to deliver 'Service Level Agreements' and individual as well as team targets. Subject matter expert: Provided live chat support, customer care, query resolution, and troubleshot general customer problems for Medology's four web properties namely, stdcheck.com, healthlabs.com, utitreatment.com, and.
Jan 2017 - Jul 2017
Senior Seller Support Associate
Customer Support expert resolving 100+ issues per week. Assisted Sellers in listing new products on amazon.in, providing all the information sellers need in order to list and sell their products on Amazon. Offered solutions to complex Seller issues while working as an FBA Trained Associate. Experienced in handling customer issues via all channels of.
Aug 2015 - Jan 2017
Postgraduate Intern
Responsible for data collation from local sources, maintaining the database of donated goods, and mining it for leads and resource allocation and funds. Grassroots volunteering with field investigation and verification exercises that involved visits to old age homes, orphanages, and the like for data gathering. Volunteered for the ‘School to School’ drive.
May 2013 - Jul 2013
Assistant Head Teacher
Shahbaaz English Medium School
Provided Computer Science tutorials for Higher Secondary School students.Mentored special needs students, working extra hours to help them keep abreast of the regular curriculum.
Aug 2011 - Jul 2012
Assistant Professor
Taught Software Testing Methodologies, Software Project Management, Computer Networks, and Web Technologies.
Oct 2010 - Jul 2011
Assistant Teacher
Shahbaaz English Medium School
Taught Computer Science Theory and Practicals
Jun 2009 - Sep 2010
Team & coworkers
Colleagues at Cognizant
Other employees you can reach at cognizant.com. View company contacts for 278214 employees →
MD
Muthukumar D
Colleague at CognizantChennai, Tamil Nadu, India, India
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TN
Tharani N S Subramanian
Colleague at CognizantChinthamani Madurai, Tamil Nadu, India, India
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YT
Yatri Thoria
Colleague at CognizantUnited States, United States
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KS
Kavya Surapureddy
Colleague at CognizantAnanthapuramu, Andhra Pradesh, India, India
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NB
Nisha Bar
Colleague at CognizantHyderabad, Telangana, India, India
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LR
Loganayagi Rajendran
Colleague at CognizantDublin, Ohio, United States, United States
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NK
Naveen Kumar Murugesan
Colleague at CognizantCoimbatore, Tamil Nadu, India, India
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KR
Karthick R
Colleague at CognizantChennai, Tamil Nadu, India, India
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RG
Rajkumar Gande
Colleague at CognizantHyderabad, Telangana, India, India
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SP
Shweta Paul
Colleague at CognizantDelhi, India, India
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Muthukumar D
Colleague at CognizantChennai, Tamil Nadu, India, India
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TN
Tharani N S Subramanian
Colleague at CognizantChinthamani Madurai, Tamil Nadu, India, India
View →
YT
Yatri Thoria
Colleague at CognizantUnited States, United States
View →
KS
Kavya Surapureddy
Colleague at CognizantAnanthapuramu, Andhra Pradesh, India, India
View →
NB
Nisha Bar
Colleague at CognizantHyderabad, Telangana, India, India
View →
LR
Loganayagi Rajendran
Colleague at CognizantDublin, Ohio, United States, United States
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NK
Naveen Kumar Murugesan
Colleague at CognizantCoimbatore, Tamil Nadu, India, India
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KR
Karthick R
Colleague at CognizantChennai, Tamil Nadu, India, India
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RG
Rajkumar Gande
Colleague at CognizantHyderabad, Telangana, India, India
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SP
Shweta Paul
Colleague at CognizantDelhi, India, India
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2 education records
Nusrath Fatima education
Master Of Business Administration - Mba, Human Resources Management And Marketing, A
Bachelor Of Technology - Btech, Computer Science, A
FAQ
Frequently asked questions about Nusrath Fatima
Quick answers generated from the profile data available on this page.
What company does Nusrath Fatima work for?
Nusrath Fatima works for Cognizant.
What is Nusrath Fatima's role at Cognizant?
Nusrath Fatima is listed as Experienced Customer Support Specialist with MBA in HR | Looking for Remote work. (Currently working on Google Ads Search as a pSME- Search) at Cognizant.
Where is Nusrath Fatima based?
Nusrath Fatima is based in Hyderabad, Telangana, India while working with Cognizant.
What companies has Nusrath Fatima worked for?
Nusrath Fatima has worked for Cognizant, Cognizant Innovations, Mediamint, Simple Solutions Hrd Services, and Medology A Medical Corporation.
Who are Nusrath Fatima's colleagues at Cognizant?
Nusrath Fatima's colleagues at Cognizant include Muthukumar D, Tharani N S Subramanian, Yatri Thoria, Kavya Surapureddy, and Nisha Bar.
How can I contact Nusrath Fatima?
You can use AeroLeads to view verified contact signals for Nusrath Fatima at Cognizant, including work email, phone, and LinkedIn data when available.
What schools did Nusrath Fatima attend?
Nusrath Fatima holds Master Of Business Administration - Mba, Human Resources Management And Marketing, A from Central University Of Karnataka.
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