Nusrat Ara Sinthia Email & Phone Number

Cole Harbour, Nova Scotia, Canada

Dartmouth, Nova Scotia, Canada

Major Duties/ Job Responsibilities:=====================================  Providing excellent Customer Service by greeting them in a polite and friendly mannerand providing support by taking phone calls. Follow up online orders and working according to this. Assisting customers by making purchase decisions and resolving issues. Communicating with other associates to ensure sales floor coverage is maintained. Arranging products according to specific sections, checking and keeping records ofthe condition of products, and taking actions. Working in Cash Department and other departments as per requirement.

Dhaka, Bangladesh

Major Duties/Responsibilities:======================# Provided technical support to clients, solving client's problems with priority by phone calls, email, face to face, etc.# Managed Inventory Systems.# Analyzed complains of clients, verifying root cause of problems and making report with possible solutions.# Communicate with Zonal concerns and assign team to the zonal sites/offices.# Follow up the pending Tickets and ensure the product delivery on time.

Master Of Business Administration - Mba, Operations And Supply Chain Management

Bachelor Of Science In Engineering, Electrical And Electronics Engineering

Activities and Societies: Life time member of AIUB Community of Engineering Students (ACES).